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System Crash after Firefox start

  • 3 respostas
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  • Última resposta por jonzn4SUSE
  • Resolvido

navaroid
navaroid

Dear sirs,

I've got the latest English (US) version of Firefox 108.0 from this website. The problem is with Windows crashing in few seconds after Firefox is launched. Although this trouble appeared yesterday (maybe after the automatic update of FF - I'm not sure).

Please advise any solution ASAP!

Windows 7 Home Extended SP1 64-bit. Now I'm using another browser to write this message.

Dear sirs, I've got the latest English (US) version of Firefox 108.0 from this website. The problem is with Windows crashing in few seconds after Firefox is launched. Although this trouble appeared yesterday (maybe after the automatic update of FF - I'm not sure). Please advise any solution ASAP! Windows 7 Home Extended SP1 64-bit. Now I'm using another browser to write this message.

Solução escolhida

jonzn4SUSE said
Do you have the issue when starting Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf What security software are you running? I'm on Win7 with no issues running 108.0.1. see screenshot Try Firefox under a different windows account to see if you have the same issue.

Thank you for response! The issue was with 108.0 (I didn't update to 108.0.1 yet). But after few crashes it now works OK, have no idea why. Also crashes took place before especially when watching video on YouTube etc.

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jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Do you have the issue when starting Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

What security software are you running? I'm on Win7 with no issues running 108.0.1. see screenshot Try Firefox under a different windows account to see if you have the same issue.

navaroid
navaroid Proprietário da pergunta

Solução escolhida

jonzn4SUSE said
Do you have the issue when starting Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf What security software are you running? I'm on Win7 with no issues running 108.0.1. see screenshot Try Firefox under a different windows account to see if you have the same issue.

Thank you for response! The issue was with 108.0 (I didn't update to 108.0.1 yet). But after few crashes it now works OK, have no idea why. Also crashes took place before especially when watching video on YouTube etc.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

If all is well, mark this issue resolved and have a good day.