Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais
Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.
Arquivadas

Email settings lost

Thunderbird Outro
christ1 replied 4 anos atrás
Kevin-Paulene
Kevin-Paulene

I am not receiving emails on my laptop. I am receiving on my phone. I can see my OUTGOING Email Settings and they match my provider, Telstra.com server settings.

I found my INCOMING Server Address by going into my Telstra account, but I cannot find them in my Email Settings on my laptop. They are:- imap.telstra.com Server Port:- 993 Connection:- SSL

How can I fix this so that I can again receive emails please? This is driving me crazy!

Thanks in advance. Paulene

I am not receiving emails on my laptop. I am receiving on my phone. I can see my OUTGOING Email Settings and they match my provider, Telstra.com server settings. I found my INCOMING Server Address by going into my Telstra account, but I cannot find them in my Email Settings on my laptop. They are:- imap.telstra.com Server Port:- 993 Connection:- SSL How can I fix this so that I can again receive emails please? This is driving me crazy! Thanks in advance. Paulene

Todas as respostas (1)

christ1
christ1
  • 25 Melhores Colaboradores
  • Moderador

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.