Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

IMAP stopped working

  • 1 resposta
  • 1 tem este problema
  • 6 visualizações
  • Última resposta por Kossak

Kossak
Kossak
more options

Hi,

My thunderbird stopped getting new mails. I renamed ".thunderbird" folder to check on clean new profile, but when I try to configure my corporate IMAP (microsoft exchange server) I get error as on screenshot: "Unable to login at server. Probably wrong configuration, username or password". The error doesn't even say if it's IMAP or SMTP problem. I don't see any detailed logs, any ideas how to solve it? I tried all different "authentication" options with the same result.

The information I enter should be correct, because I just installed mailspring and it works perfectly with the same information (except mailspring doesn't have any "authentication" field, I only set "security" to "starttls" there).

I have no idea how to proceed. Thank you in advance for any tips.

I use: Linux Mint, Thunderbird 78.4

Hi, My thunderbird stopped getting new mails. I renamed ".thunderbird" folder to check on clean new profile, but when I try to configure my corporate IMAP (microsoft exchange server) I get error as on screenshot: "Unable to login at server. Probably wrong configuration, username or password". The error doesn't even say if it's IMAP or SMTP problem. I don't see any detailed logs, any ideas how to solve it? I tried all different "authentication" options with the same result. The information I enter should be correct, because I just installed mailspring and it works perfectly with the same information (except mailspring doesn't have any "authentication" field, I only set "security" to "starttls" there). I have no idea how to proceed. Thank you in advance for any tips. I use: Linux Mint, Thunderbird 78.4
Capturas de ecrã anexadas

Todas as respostas (1)

Kossak
Kossak Proprietário da pergunta
more options

What I tried so far:

  • setting security.tls.version.min to 1, but it didn't help. TB still can't get new mails, in the status bar I have constant "Checking mail server capabilities"
  • other mail clients: both evolution and mailspring work perfectly fine with the same account/server/settings

Modificado por Kossak a