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Firefox crashes

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  • 1 tem este problema
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  • Última resposta por philipp

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Hello all, since my Firefox updated itself to the latest version, it has been crashing right at the startup. This is the latest I got:

Crash ID: bp-08966876-dbdb-49c8-8e6f-6aa3c2170130

Could someone please help me fix it? Thanks in advance!

Hello all, since my Firefox updated itself to the latest version, it has been crashing right at the startup. This is the latest I got: Crash ID: bp-08966876-dbdb-49c8-8e6f-6aa3c2170130 Could someone please help me fix it? Thanks in advance!

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hi zkertay, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox