Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

i tuned up firefox and now my passwords won't autofill

  • 2 respostas
  • 2 têm este problema
  • 1 visualização
  • Última resposta por Happy112

more options

after attempting to give firefox a "tune-up", i had to force quit the application b/c it was still trying after 15 mins. i restarted my macbook pro but found my profile had been lost in the scuffle. using "tune-up" again, i was able to launch firefox again, but now all of my saved personal info is missing. how do i restore the usernames and passwords I had saved to autofill? thanks, gillian

after attempting to give firefox a "tune-up", i had to force quit the application b/c it was still trying after 15 mins. i restarted my macbook pro but found my profile had been lost in the scuffle. using "tune-up" again, i was able to launch firefox again, but now all of my saved personal info is missing. how do i restore the usernames and passwords I had saved to autofill? thanks, gillian

Todas as respostas (2)

more options

organichyck said

after attempting to give firefox a "tune-up"

What do you mean by this?


Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

more options

organichyck said

i had to force quit the application b/c it was still trying after 15 mins.

What application are you talking about here   ?
And by   'tune-up':   do you mean   'update'  by any chance   ?