Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Firefox will not come up

  • 1 resposta
  • 1 tem este problema
  • 8 visualizações
  • Última resposta por cor-el

4chloecat2
4chloecat2
more options

I have a firefox account. When I click on firefox, the icon does not pull up the firefox page

I have a firefox account. When I click on firefox, the icon does not pull up the firefox page

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The System Detail list shows that you use an old Firefox 25 version.

  • Mozilla/5.0 (Windows NT 6.1; rv:25.0) Gecko/20100101 Firefox/25.0

Any special reason why you still use this version and not the latest release?

Try to start Firefox in Safe Mode by holding down the Shift (Mac: Options) key to see if that works.

Try to start Firefox with the about:blank page by creating a copy of the current Firefox desktop shortcut. Add a space and -url "about:blank" to the target field in the Properties.

It is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See: