Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Down arrow randomly drops down address bar instead of scrolling down the websites

  • 1 resposta
  • 5 têm este problema
  • 7 visualizações
  • Última resposta por cor-el

Episteme
Episteme
more options

Seems completely random. I always use the arrows to scroll, it just started happening. I try to scroll down, sometimes it will scroll down a bit and then suddenly the address bar will drop down. It is incredibly annoying. Is there a shortcut key that allows you to do this by pressing another key and using the down arrow? Maybe it's a stuck key issue, though typing it seems fine.

Using 29.0.1 on Windows 8 64-bit.

Seems completely random. I always use the arrows to scroll, it just started happening. I try to scroll down, sometimes it will scroll down a bit and then suddenly the address bar will drop down. It is incredibly annoying. Is there a shortcut key that allows you to do this by pressing another key and using the down arrow? Maybe it's a stuck key issue, though typing it seems fine. Using 29.0.1 on Windows 8 64-bit.

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that some of the status keys have the wrong state and Firefox sees them as still pressed.

Try to press all the status keys (Shift, Ctrl, Alt) a few times to see if that helps to recover from this.
If it doesn't help then close and restart Firefox or reboot the computer.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window