Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Diarkib

Firefox 4 will not run Norton safeweb app. How do I get it to run it?

abpens

When I ran FF4 for the first time, I got an error message saying that Norton Security is not compatible. When will this be resolved? I cannot browse web without protection. You are on the verge of losing a loyal follower.

When I ran FF4 for the first time, I got an error message saying that Norton Security is not compatible. When will this be resolved? I cannot browse web without protection. You are on the verge of losing a loyal follower.

All Replies (1)

See Help with FF4 Compatibility Update

As a workaround, install this add-on which allows you to right click and scan links you're unsure about: https://addons.mozilla.org/en-US/firefox/addon/drweb-anti-virus-link-checker/

Presumably, Norton will eventually get their act together and release a patch shortly.