When paying online, after bank verification screen Firefox 4 reloads the login page and does not complete the transaction. Why?
When on www.national-lottery.co.uk and trying to add money to my account from my debit card I am asked certain security information including the card svc - this is normal.
I am then passed to my bank to give more security information. After this is input it should be verified, I am notified of this and passed back to the original website to continue as I wish.
That is how it works with Firefox 3.16
With Firefox 4 after the bank verification input part of the original account login screen is loaded over the security details and I am unable to do anything apart from sign out of the account.
With this on top of the other changes you have made I am sure that I will switch to another browser as I have had no confidence in Firefox 4 while using it for 2 weeks.
All Replies (1)
This issue can be caused by corrupted cookies.
Clear the cache and the cookies from sites that cause problems.
- "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
- "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"