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Firefox crashing

ViolaAnnF

Firefox did an update a few days ago, Since then it has crashed on me at least once a day. Anyone else?

Firefox did an update a few days ago, Since then it has crashed on me at least once a day. Anyone else?

All Replies (1)

Probably these people: crash-stats.mozilla.org/home/product/Firefox

There might be a pattern in crash logs of your own — if you want to have them interpreted:

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Tanya soalan

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