Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved

When I try to add a new email account, an autorisation pindow pops up which I suspect is asking me for my email password but this window is totally blank and I cannot enter anything.

Thunderbird Email and messaging
gizzenbriggs replied
gizzenbriggs
gizzenbriggs

I am using Thunderbird 140.12.0esr 64 bit under Linux. I was obliged to change my Gmail password. I deleted my Gmail account from Thunderbird. I than proceeded to Add a new account and entered my Gmail account and new password. A blank window popped up: 'https://accounts.google.com/o/oauth2/auth?response_type=code&client_id=406964657835-aq8lmia8j95dhl1a2bvharmfk3t1hgqj.apps.googleusercontent.com&redirect_uri=http%3A%2F%2Flocalhost&scope=https%3A%2F%2Fmail.google.com%2F+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcarddav+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcalendar&login_hint=gizzenbriggs%40gmail.com' I suspect that this is from Google asking me to confirm my password. Unfortunately the window is blank and I cannot enter anything. Consequently I cannot add a new email account to Thunderbird.

I am using Thunderbird 140.12.0esr 64 bit under Linux. I was obliged to change my Gmail password. I deleted my Gmail account from Thunderbird. I than proceeded to Add a new account and entered my Gmail account and new password. A blank window popped up: ''''''https://accounts.google.com/o/oauth2/auth?response_type=code&client_id=406964657835-aq8lmia8j95dhl1a2bvharmfk3t1hgqj.apps.googleusercontent.com&redirect_uri=http%3A%2F%2Flocalhost&scope=https%3A%2F%2Fmail.google.com%2F+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcarddav+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcalendar&login_hint=gizzenbriggs%40gmail.com'''''' I suspect that this is from Google asking me to confirm my password. Unfortunately the window is '''blank''' and I cannot enter anything. Consequently I cannot add a new email account to Thunderbird.

All Replies (2)

Matt
Matt
  • Penyumbang 25 Teratas

Penyelesaian Terpilih

I suggest you update to the current ESR or release versions. they use the default system web browser for such interactions and should not suffer from the same issues you see now.

gizzenbriggs
gizzenbriggs Pemilik Soalan

Thank you so much!

Tanya soalan

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.