Error Several times a month but I haven't made any changes. "The message failed to send. The message could not be sent because the connection to the outgoing server (SMTP) ”server name" failed. The server may be unavailable or refusing SMTP connections."
Hello, I apologize, I am uncertain if this is the appropriate place to post this topic. I am having significant difficulty with the forum system when we require assistance.
I have been using Thunderbird for over a year now, and I have wanted to stop using it since the first month of use. Several times a month, I am unable to send messages even though I haven't made any changes. The message keeps popping up: “The message failed to send. The message could not be sent because the connection to the outgoing server (SMTP) ”server name" failed. The server may be unavailable or refusing SMTP connections. Please check that your outgoing server (SMTP) settings are correct and try again."
This is supposed to be my work email. I understand that ThunderBird is a volunteer platform. And that you do what you can, but I can't afford to be stuck like this for a “yes” or a “no.” You were highly recommended to me by my website host, and I regret it. I am no longer in contact with that person, so I can no longer get the assistance I needed several times a month to get the mailbox up and running again. However, I continue to receive mail at that address.
Is there a way to automatically transfer emails from ThunderBird to Proton Mail? If so, how do I do that, please?
Thank you.
Diubah oleh Wayne Mery
All Replies (5)
First, it appears you have never posted here with problems. The problem you described is not an email client problem, but a settings issue, something you could face with another email client. Second, I believe Proton Mail is an email provider and it provides its own import tool . see
https://proton.me/support/export-import-emails
I wish you well.
Yes, I have never posted here because I was dealing with the issue with my webmaster until now.
Proton cannot handle transfers with Thunderbird, which is why I am seeking assistance here.
OK, I am not the forum technology guru, but if you post a screenshot of your SMTP server settings pane, plus a screenshot of the complete error message, there may be someone here who can assist. The message you are receiving may be just as stated, a problem with the network connection. Thunderbird, as an email client, only has the ability to send the message to the designed server. Once the message leaves Thunderbird, it has no further influence. Again, post what you have. Thank you.
If the issue happens just occasionally, any cause is possible: network, server or client (Thunderbird).
Starting critical pieces of information are missing here (three "W"s): 1. Who is your mail provider? 2. What version of Thunderbird are you using? 3. When did the problem start?
Settings may be useful, but may not be the most critical bits.
Thanks you, please I just want to know how can I make an automatic redirection from ThunderBird to Proton Mail. That’s all… maybe somebody know how to do that ?
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