Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Primary Password won't Reset

  • 4 balasan
  • 0 ada masalah ini
  • 12 paparan
  • Balasan terakhir oleh Matt

I lost my primary password so I tried to reset it using this code in the console: "chrome://pippki/content/resetpassword.xhtml" . It has been running for a long time. I haven't received the Reset Password popup. It is still running. Attached is the screen shot.

I lost my primary password so I tried to reset it using this code in the console: "chrome://pippki/content/resetpassword.xhtml" . It has been running for a long time. I haven't received the Reset Password popup. It is still running. Attached is the screen shot.
Lampirkan skrinsyot

All Replies (4)

This is the full expression for the console:

openDialog("chrome://pippki/content/resetpassword.xhtml")  

Helpful?

It didn't ask me what to set my password to. It said Primary Password Reset and it still asks for a password to reset it.

Helpful?

Screenshot attached

Helpful?

purchase20 said

It didn't ask me what to set my password to. It said Primary Password Reset and it still asks for a password to reset it.

The code you have executed deleted all passwords stored in Thunderbird as well as removing the primary password, which is a password that is used to encrypt stored passwords whilst at rest is not going to set any passwords, it is simply going to remove from existence in Thunderbird any that did exist.

I do not see any request for a password in the image you posted. What I suspect is you are being prompted for your email account password that resetting your primary password will have deleted from Thunderbird.

Helpful?

Tanya soalan

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.