Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Diarkib

I refreshed Firefox and now it will not remember anything in the address bar

brambram

It was OK, if slow, before, had all the sites I visit regularly, now lists nothing and will not even predict my email address

It was OK, if slow, before, had all the sites I visit regularly, now lists nothing and will not even predict my email address

All Replies (2)

Do you mean that you reset Firefox? That means that you cleared a lot of settings. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings That file seems rather confusing to me, since it lists the same items repeatedly, for some reason, but it might help.

When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop to an "Old Firefox Data" folder. Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone. If this didn't happen for you and you lost all or some of your personal data that you should have kept then check the "Old Firefox Data" folder on the desktop or if this folder is missing as well then check if there are multiple profiles in the default location in the hidden Application Data folder.

  • C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\

It is possible to recover data from the old profile, but be cautious not to copy corrupted files to avoid carrying over problems.


You can check for problems with the places.sqlite database file in the Firefox profile folder.

See also: