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i get a pop up to download,i am unable to remove it it is embrassing

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by lakme

lakme
lakme
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when i am browsing a site and when i am near any advertisement feature i get a pop up to download why should i get it when i do not solicit it,it is a nuisance it happens only in firefox how do i remove it it creates lot of tension

when i am browsing a site and when i am near any advertisement feature i get a pop up to download why should i get it when i do not solicit it,it is a nuisance it happens only in firefox how do i remove it it creates lot of tension

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
lakme
lakme Question owner
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thanks it has solved the issue