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A window "PC Speedup" was superimposed in your window. Is this a legimate company? I can not find a review on them.

  • 1 reply
  • 4 have this problem
  • 15 views
  • Last reply by philipp

jpculver
jpculver
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When I was installing FireFox "PCSpeedup" was inside your window. So I ran it and was about to purchase it but could not find anything as far as reviews. Is this a product Mozilla recommends?

thx

When I was installing FireFox "PCSpeedup" was inside your window. So I ran it and was about to purchase it but could not find anything as far as reviews. Is this a product Mozilla recommends? thx

All Replies (1)

philipp
philipp
  • Moderator
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hello jpculver, this is certainly nothing that is included in firefox or endorsed by mozilla - please always download firefox from the official page at getfirefox.com.

it sounds more like a problem possibly caused by adware/malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and/or a different tool like the free version of malwarebytes.

Troubleshoot Firefox issues caused by malware