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After installing the latest update for Norton 360 (6.2.0.9 the Norton safe web toolbar no longer work in Firefox version 11.0

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  • Last reply by James

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I have Window XP Pack 3 I had Norton 360 version 5

I upgraded Norton at their suggestion to Norton 360 Version 6.2.0.9

Before the Norton safe web toolbar was working fine

After the update it does not show / work and the Norton Vulnerability Protection 10.1.1.8 - 3 under Firefox Add-on Extension is no longer compatible

I have Window XP Pack 3 I had Norton 360 version 5 I upgraded Norton at their suggestion to Norton 360 Version 6.2.0.9 Before the Norton safe web toolbar was working fine After the update it does not show / work and the Norton Vulnerability Protection 10.1.1.8 - 3 under Firefox Add-on Extension is no longer compatible

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Just update your firefox and Run Live Update in norton product. It will update the latest compatible toolbars.

They might be disabled on update, so check and enable them.

Note : Please mark the problem as "Solved" if any reply helped you out.

Modified by Himanshu Garg

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http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Safe-Web-Lite-Toolbar-and-Firefox-12/td-p/711637

Safe-web lite will not support FF 12, The reason is, we have released Norton Identity safe(free ware) product which has many additional features like Identity Safe, Web Protection & Share Via including safeweb features. This will support FF12

Please see more information about Norton Identity Safe from this thread: http://community.norton.com/t5/Norton-Internet-Security-Norton/Welcome-to-the-Norton-Identity-Safe-General-Availability/m-p/703395/highlight/true#M201721

If you have any questions, please post them at the separate forum for Norton Identity safe http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/bd-p/Toolbar_IDSafe

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-12-Support-for-Norton-Toolbar/td-p/706329