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Trouble with multiple computers (Only some accounts and sending only)

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  • Last reply by david

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After a power outage I now get this message on all three of my computers but only on some accounts:

"An error occurred while sending mail, The mail server responded: <1234@roadrunner.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings, AUP#Out-1500. Please verify that your email address is correct in your account settings and try again."

I know what that means but I'm very confused because I use and have always used ONE <default> smpte for all my accounts and never had a problem until now. Thunderbird even gives the user a choice of whether to use one default account or separate smpte password statements for each account. I still can't send when I try to enter separate urls and/or passwords for each account. Anyone know what's going on? Thanks, Joe

After a power outage I now get this message on all three of my computers but only on some accounts: "An error occurred while sending mail, The mail server responded: <1234@roadrunner.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings, AUP#Out-1500. Please verify that your email address is correct in your account settings and try again." I know what that means but I'm very confused because I use and have always used ONE <default> smpte for all my accounts and never had a problem until now. Thunderbird even gives the user a choice of whether to use one default account or separate smpte password statements for each account. I still can't send when I try to enter separate urls and/or passwords for each account. Anyone know what's going on? Thanks, Joe

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So, "Use Default Server" does not work anymore on any account. I fixed a couple accounts by just using their own smpte entry and then assigning a password when prompted. My problem now is that I have three accounts that have no option available in TB to change their smpte settings (there is no smpte TB entry at all for them and, again, "Use Default Server" doesn't work anymore. Should I try to figure out how to add this line to an existing account or am I on the wrong track here?

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- click 'account settings' - scroll down left side to 'outgoing servers (SMTP) and click there - on this pane, you can create new SMTP servers. be sure that the DESCRIPTION field is unique. you will need that when connecting to an account. - now, click an account within the 'account settings' pane that needs a server and at bottom of the accont pane is a link to the assigned SMTP server. That is a dropdown menu and click the one with the right description.

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