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All of my saved passwords gone. (NOT. AFTER AN UPDATE.)

  • 2 replies
  • 0 have this problem
  • 9 views
  • Last reply by Paul

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Decided to check my passwords for something because I forgot it. List was completely empty.. Search bar not working (tried just in case), When using saved passwords autofill out of Firefox app it said 'you have no saved passwords with firefox' or something similar I'm on an android phone right now. Can't currently check if they are also gone on laptop.

Don't know what to do. Other posts were not helpful

Decided to check my passwords for something because I forgot it. List was completely empty.. Search bar not working (tried just in case), When using saved passwords autofill out of Firefox app it said 'you have no saved passwords with firefox' or something similar I'm on an android phone right now. Can't currently check if they are also gone on laptop. Don't know what to do. Other posts were not helpful

All Replies (2)

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Ermmm I checked and the last update was on april 1st, 7 days ago, it's possible that this could be a post-update bug but I don't know if the passwords were gone right after or just now.. I don't think I used them since before update? I don't have a way to know if it was (Don't know if I can edit post so here's a reply)

Paul
Paul
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Hi

Do you have your bookmarks synced to Firefox on another device using Firefox Sync? Have you recently cleared passwords from that other copy?

Have you used the forgotten password tool in your Mozilla Account?