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Recover saved passwords [edited] @gmail.com

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After resetting my Firefox account password, all my saved passwords disappeared. Firefox for iOS has all the passwords but it doesn't sync with the desktop version. firefox [edited] @gmail.com account. How can I roll back to 15.08?

After resetting my Firefox account password, all my saved passwords disappeared. Firefox for iOS has all the passwords but it doesn't sync with the desktop version. firefox [edited] @gmail.com account. How can I roll back to 15.08?

Modified by James

All Replies (1)

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If you didn't use a Recovery Key to allowing a password change, it's normal for the data in the Sync cloud to be deleted because it was encrypted with the old password and would not be undecipherable. But I don't think that normally deletes locally stored data. (I'm not going to test it!)

Was this the only data you lost in the process?

Do you make regular backups of your computer?