This thread was archived. Please ask a new question if you need help.
Pop-up on Decktop
There is like a long white sheet pop-up that keeps appears on my Desktop on the right center. When I closed the website that I just went through, the pop-up immediately moves fast to the to hide. This is going on every day.
Something else is going on I noticed that when I make some changes in my settings, other changes take place like my email icloud was turned off yesterday. A few days ago an app game from Apple store was moved into my Apple ID, icloud with a check mark.
Yesterday, All the add-ons were disable in safe mode that I had to do a Troubleshooting mode and refresh Firefox to the add-ons back.
All Replies (4)
Could you run a good malware cleaner first to rule out a virus infection: https://www.malwarebytes.com/mac
I did a Malwarebytes yesterday and nothing was detected. I have already have used it before and had the results. On July 28, 2022, I installed Norton from the Apple store then removed it. On August 2, 2022, I installed Norton Delute 360. Used Norton's live chat but couldn't get any results, so I canceled my subscription on August 14, 2022.
I forgot to mention that I tried three times to do a two factor authentication in Firefox with no luck. When I tried to type the characters I can only get to 6 characters then my keyboard stops entering the rest. I am having a problem with both my keyboard and mouse. I only happens on certain things but not on everything. The Shift-cmd-4 (screenshot) on the keyboard stop working The white sheet still keeps appearing when closing a site. The Desktop Dock still keeps reacting.
Does the extra window/popup/notification/whatever-it-is appear every time you close a tab within a window, or only when you close the entire window?
Speaking of windows, I run Windows, so I'm not familiar with the animations Firefox uses on Mac. It sounds like these are not the normal animations you've seen when using Firefox (or other apps) before.
It's a window, or notification. It's a popup that I see when I am closing a widow. Every morning I got to my bookmarks and watched two videos. Between the videos when I closed one and opened the other one I don't see anything, but when I am finished and start closing the window then I see like medium size white sheet quickly moving to the right side on the Desktop. This just start happening last week.
I keep thinking this popup may have to do with tracking app that is on my Desktop Dock. Since the tacking app is immediately being closed or removed.