Firefox Community Forum

the theme i chose for firefox ("clear") is no longer here when i quit and reopen the next day - then it's "eye friendly" (brand new mac / tahoe) - i probably do something wrong but dont know what… thank you if you may help

Since the update of Dec. 9, many of my longtime accounts do not recognize me, and I don't currently have workarounds. I also keep getting nasty messages that I'm in mortal danger because I've lost contact with iCloud. I have a son-in-law and grandchildren with extensive computer expertise who will visiting during the holidays, but during the holidays, but I would much prefer to be partying with them than holding computer repair clinics.

Are there any measures that a complete amateur can take to solve the worst of this Gordian knot?

How do I resolve this issue? I get the message below anytime I try to view my organization's website or when I try to log in to access the back end.What do I do?

Whoops!

Your browser sent a request that we were unable to process, clearing the browser cache and cookies is a good first step to try to resolve the issue.

Instructions for clearing cache and cookies are different for each browser and version. Google has outlined the steps for all major browsers: Clearing cache and cookies

There’s no information on how to sign out of the AI bot itself. For example, if you use Copilot and sign in, then realize you used the wrong Copilot account, there’s no clear way to sign out and log in with a different account.

Emojis do not show on Firefox 146 on macOS. I downgraded to 145.0.2 and they do show, so it seems related to Firefox 146.

I have macOS 26.2 running in both test cases.

Emoji in question: 👨🏻‍💻

I am not too sure what exactly causes this (I suspect long periods of inactivity/not interacting with the browser) but when I switch back to one of my firefox windows on my laptop's display (I have my laptop open and connected to an external monitor - so I use the monitor as my main display and my laptop as my secondary display) I get this black border/padding on the side/around my broswer.

See attached images - (might be hard to spot, focus on the sides of the screen). First image is how the browser normally looks like. The 2nd image is with the random black border/padding.

How do I stop this from happening? I've tried looking online for someone else havig the same issue but cannot seem to find anything.

For the last two days, I have been ubable to access settings (X,). When I click the settings cog in th toolbar, thr toolbar grays out. I have also tried to access settings using the Hamburger Menu, clicking on settings, with the same result. I have clicked on Firefox in the menu tab, same result.

I have closed and restarted Firefox, with the same result.

Additionally, I can only close Firefox by force quitting. I don't know if the two are connected.

TIA. Keith

Hello,

How can I remove all my saved passwords from Firefox Sync? On my desktop, I went to Menu > Passwords > Three Dots > Remove all passwords, and they're gone. However, on my mobile phone, they're still there. So the sync functionality is borked. The question is, are the passwords still on Mozilla servers, or is just the sync to my mobile buggy?

Even if I were to delete my FF Sync account, for good measure I'd like to manually delete all passwords from it first though.

Any help welcome.

Dear Mozilla,

First of all I love the browser. 2nd I am trying to enable this setting "Secure Firefox passwords with device sign-in" for my Mac Os fleet.

I need to do this with the hepl of a phlist which i will upload on our MDM and that will be pushed to the Firefox browser.

I am writing to you because after many tries I could not find out wich settings on about:config directly implies this one. So i would kindly ask for some direction.

Thanks and best. Endrin

How do you sign out of the Firefox Copilot chatbot so you can log in with a different Copilot account? Also same thing for the other AI Bots.

Basically to be clear I want to sign out of Copilot and log in with a different Copilot account, with in firefox

Hello. This is very strange and just started happening today, December 16, 2025. In Firefox, the Outlook web version, using my company email, when I reply to an email in my inbox two drafts are created. This doesn't happen when I do the same action (reply to an email) using either Chrome or Safari. To be clear, I love Firefox and have been using it for many years. I STRONGLY favor it over the other two. Help! This is just annoying. My draft folder is full of useless drafts. David

The talk of Firefox considering the addition of more AI features does not inspire any confidence in the security of the browser I've grown to rely on.

I've only started using Firefox as my main browser recently, because I wanted to avoid the AI bloat that other browsers have. If Firefox's current team goes along with forcing more generative AI features, I will certainly move to a new browser.

Why push AI if it threatens people's privacy and enjoyment of the browser, especially since people like me have moved to using Firefox because Google's AI features have threatened our privacy and enjoyment of said browsers? Not having to deal companies reliance on generative AI features is what brought me and many other new users to Firefox. The idea that this could be taken away is not only going to result in much of the current userbase leaving, but also turn away future uses who may get fed up with how gen AI is being used in their current browsers.

I have 4 macbooks and iphone w. about 10000-19000 bookmarks. Last n. I noticed what I bookmarked on 1 machine wouldn't show on another. A pop up said "your profile has reached a limit. A device can have ony one identity..make another (sic)...." I did that, and found the bookmarks from "classic" profile, WHICH I'VE HAD ABOUT 20 YEARS, weren't imported. I uninstalled, reinstalled Firefox, managed to get the bookmarks back via a desktop folder I'd made, thank god! It didn't restore the 50 passwords, and still won't accept the previous password..which is another can of worms-it actually won't let me change my p/w w.o "you may lose your personal bookkmarks passwords etc!:" Even the 32 digit code (which I had saved) is not working...and it doesn't let you get another one unless you have a p/w!!!! Is this sounding a vicious circle....I am going to not use sync or another profile, b'c I'd rather keep my personal data (bookmarks) and rightnow, I was able to 'restore' to the original profile!!

Look, as previous users have mentioned, many of us use Firefox because it isn't a bloated AI crapshoot. Syncing across devices and having a pretty skin on is nice, but I'm getting tired of having to manually disable the current AI crap just so I can do some basic browsing in peace, and if this browser adds any more of that tripe I'll be done. I don't want to be, I've enjoyed this browser since it was launched and until recently it's been good to me. But if I have to do any more in-system tinkering I'll go back to Safari because somehow we've ended up in a timeline where that of all browsers is coming up top :|

Please stop adding AI to your browser. It is making it slower and is a data privacy concern for me as well as many others. If you do not remove them I will be switching browsers. AI is not only bad for the environment, it does not even do the features you want it to do correctly. Please remove AI from firefox, i have been using this browser for years and would hate to leave because you refuse to remove AI features nobody asked for.