Firefox Community Forum

I updated Firefox a few minutes ago and closed everything to let it finish. When I reopened it, all my bookmarks were gone. I checked the restore option in the Bookmarks menu, but only today's date was available, and clicking it did nothing. I found the bookmarkbackups folder in my profile directory, but there's only one file—859 bytes, which is basically empty. I'm signed into a Firefox account now, but my bookmarks aren't syncing from the server, which suggests they were never synced. Is there any way to recover them, or are they just gone?

I have two profiles, one for work and one for my personal in the same account. I need to sync both of my profiles but do not want the information in the two profiles mixed together. I need to sync the information as I have a desktop and a laptop that I use for work, and mobile devices and another laptop for personal matters. If I am on work travel and need to access my personal profile on my laptop (because schlepping two machines is silly!), I want to switch my profile to the personal one. then when I am done I want to switch back to the work profile. How can I do this and is firefox set up to do this?

Hi, Lately I haven't been able to add a bookmark icon on my 4-row new tab page. There's still to empty spots I would like to fill but can't find the usual + button. Thanks for the help

I can access Chewy with Safari, but not with Firefox. So the problem is not with my Mac settings and the problem is not with Chewy, the problem is with Firefox. Please address and fix it.

seems that after Firefox 150.0.3 (20260511200624). I cant access locally deployed servers that are not secure. the Firefox forces https when hitting http://localhost. I've tried to disable the HTTPS setting altogether. Even in developer mode it still overwrites http to https.

Hi folks, my primary password suddenly stopped working when trying to look at saved passwords today. I've changed it to a new one, needing to type in the old password to do so. That worked, which verifies I had the correct password to begin with.

I then updated the browser to the latest version. When I type in the new password on startup of Firefox it works fine to reopen all the old tabs.

However when I go to look at any of the saved website passwords, the problem reoccurs again. I type in the new password but the box shakes, refusing it.

How can it be that the primary password lets me in fine when starting up Firefox, yet I get the shaking login box when I try to look at any saved website passwords? Surely if the primary password works for one it should work for the other?

Thank you, Shane

Many URLs and hosts automatically reload pages. For example, when I am reading a multi-page article and am several pages in, the page often reloads and I have to start all over again and try find the place where I left off reading. "Stop Auto Reload" is a Firefox extension that is supposed to allow the user to stop the auto-reloading that many URLs and hosts execute, but it does not always work. It seems to work on some sites, but not on others. I have not found any other extensions so far that address this. Any assistance with this problem is greatly appreciated. -Neil

I just had a firefox tab with a pop up asking me to try ai features... my options were "yes" or "maybe later". How do I stop the slop sales? I want ZERO pop ups... from Mozilla or anyone else! I didnt see settings that would disable mozilla sales pop ups - is there some way to turn these off permanently? I have already turned off the ai features. Really appreciate any suggestions!

Issue Summary: When disconnecting from a corporate Cisco AnyConnect VPN on macOS, Firefox completely loses its internet connection and throws network errors. Other browsers (Chrome, Safari, Edge) continue working perfectly on the home network. Standard troubleshooting steps—like clearing Firefox's DNS cache, changing proxy settings to "No Proxy", turning off DNS over HTTPS (DoH), and flushing system DNS—do not resolve the issue.

Root Cause: Cisco AnyConnect locks low-level socket configurations and routing rules within the active Firefox user profile (prefs.js). Even after the VPN is disconnected, Firefox remains bound to the dead corporate pipeline, a behavior that standard settings menus cannot override.

Proven Solution: The only way to clear the corrupt VPN socket locks is to completely reset the internal profile architecture:Open Firefox, type about:support into the address bar, and press Enter.Look at the top right of the page and click the "Refresh Firefox..." button. Accept the prompt. Firefox will close, securely back up your bookmarks/passwords, generate a fresh profile, and restart.Internet access will instantly return to normal. (Note: You will just need to reinstall your extensions afterward).

I tried reinstalling firefox because I wasn't getting notifications from websites. I'm not getting notifications now either. I checked my computer settings and reinstalled the software on my Mac Book Pro 2012 version 10.15.8.

I work at a small daily newspaper chain, and our website CMS is both archaic and homebrew. I only work with it sporadically, and Firefox is the best option for maintaining it.

This morning, I got the regular "Are you sure you want to delete this?" dialog box (pretty sure it's a Javascript call) with the additional check box of "Do you want (URL) to not prompt you for this any longer?" (or words to that effect).

I thought, "Great, one less click" and made that selection.

But now when I want to delete an item off the articles list, it doesn't delete at all.

I'm pretty browser-savvy, but I don't know how to re-enable that option. Any ideas?

When I enter a company name into search this message appears:

Secure Connection Failed

An error occurred during a connection to vanilla-search.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I have floccus extension installed to sync my bookmarks to my WebDAV server located in private network. The floccus bookmark sync is successful when the build-in VPN is turned off, but it reported NetworkError when the build-in VPN is turned on.

Hello,

I am reporting a performance issue specifically related to Google Search's AI features (AI Overviews) in Firefox 149.0.2 on macOS.

The Issue: When an AI-generated summary appears in Google Search results, GPU usage spikes significantly, reaching up to 212%. This causes the laptop to overheat and triggers high fan speeds.

Critical Comparison:

Firefox 149.0.2: Extreme GPU load and performance degradation when rendering Google AI elements.

Google Chrome 147.0.7727.56: Works perfectly with normal GPU usage under the same conditions.

Tested on two different MacBooks: MacBook Pro (A1502), 16GB RAM, i7 (2015) — OS: macOS Monterey. MacBook Pro (MMQX3), 64GB RAM, M1 Max (2021) — OS: macOS Sequoia (15.x/Tahoe).

I use Firefox as my Browser. I have read about and activated, I think, VPN. When I receive emails with Adobe Acrobat documents attached, I cannot print the documents! Guide me to how to print Adobe Acrobat documents received by email, please.