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Firefox tabs crashing

  • 4 replies
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

sander_werink
sander_werink
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Pages start loading but then always crash and state "Gah. Your tab just crashed." Tried safe mode, tried uninstalling FF completely and reinstalling, restarted computer; same thing. What else to check or do?!

Pages start loading but then always crash and state "Gah. Your tab just crashed." Tried safe mode, tried uninstalling FF completely and reinstalling, restarted computer; same thing. What else to check or do?!

Chosen solution

We have recently seen multiple reports that Bitdefender is causing issues with tab crashes in Firefox 73. If you use Bitdefender and suffer from this issue then try to uninstall this software (you may also have to uninstall Bitdefender Agent).

You can possibly contact Bitdefender for support.

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All Replies (4)

FredMcD
FredMcD
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Gah-Your-tab-just-crashed https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

We have recently seen multiple reports that Bitdefender is causing issues with tab crashes in Firefox 73. If you use Bitdefender and suffer from this issue then try to uninstall this software (you may also have to uninstall Bitdefender Agent).

You can possibly contact Bitdefender for support.

sander_werink
sander_werink Question owner
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Cheers guys, thanks for your help. cor-el, that was it! I'll shoot Bitdefender a message.

All passwords and favourites gone though... Ouch!

Thanks again!!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It looks that Bitdefender has pushed an update to address this issue. See comment 2. 

Issue was apparently on us and was affecting users of Bitdefender AV free. We pushed an update about 2 hours ago with the fix. You should see a drop in crashes as update propagates across market.