Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I need to recover lost emails, but rebuilding global database and msf index files did not fix this problem. How can 4 gigabytes of messages be saved?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

more options

I have reindexed two folders of email messages, using Thunderbird, including deleting the global sqlite db and rebuilding, but I still cannot get Thunderbird to successfully reindex these very large files of email messages, 1 is over 4 gigabytes in size.

Does this have to be done manually now?

I have reindexed two folders of email messages, using Thunderbird, including deleting the global sqlite db and rebuilding, but I still cannot get Thunderbird to successfully reindex these very large files of email messages, 1 is over 4 gigabytes in size. Does this have to be done manually now?

All Replies (1)

more options

I see you're on Win XP. If it's the 32-bit version, you may be experiencing the limitation of 4GB files in a FAT32 file system.

http://kb.mozillazine.org/Limits_(Thunderbird)#Folders_and_messages

I'm not sure re-indexing will help recover lost emails, but there are ways to recover deleted messages. Perhaps you should split the large folder into 2 or more folders.