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കൂടുതലറിയുക

Firefox 60.1.0 ESR hangs in XUL "WaitForMessage"

  • 1 മറുപടി
  • 2 have this problem
  • 36 കാഴ്ചകൾ
  • Last reply by Mike Kaply
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I am debugging a hang in Firefox 60.1.0 ESR. We are using this in an enterprise environment. The only thing that changed recently was a McAfee update. On the active thread, I see this:

0:000:x86> !t DbgID ThreadID User Kernel COM-Initialized Create Time (UTC) 0 3900 (0n14592) 10s.937 4s.578 APTKIND_APARTMENTTHREADED (STA) 08/13/2018 10:16:21.302 PM

# Child-SP Return   Call Site
0 0533eb6c 744c75d3 ntdll_775b0000!NtWaitForMultipleObjects+0xc
1 0533eb70 7485f83b KERNELBASE!WaitForMultipleObjectsEx+0x103
2 0533ed04 7485f683 user32!RealMsgWaitForMultipleObjectsEx+0x15b
3 0533ed74 5be76c94 user32!MsgWaitForMultipleObjectsEx+0x63
4 0533ed9c 5be78b55 xul!mozilla::widget::WinUtils::WaitForMessage+0x5c
5 0533ede8 5c481de5 xul!nsAppShell::ProcessNextNativeEvent+0x22d
6 0533ee30 5be78909 xul!nsBaseAppShell::DoProcessNextNativeEvent+0x24
7 0533ee44 5be79720 xul!nsBaseAppShell::OnProcessNextEvent+0x141
8 0533ee64 5c191330 xul!nsThread::ProcessNextEvent+0xed
9 0533ef14 5be786d7 xul!NS_ProcessNextEvent+0x1a
a 0533ef30 5c2cd5d6 xul!mozilla::ipc::MessagePump::Run+0xd1
b (Inline) -------- xul!MessageLoop::RunInternal+0x7
c 0533ef50 5c2cd596 xul!MessageLoop::RunHandler+0x1f
d 0533ef88 5c2a45f4 xul!MessageLoop::Run+0x19
e 0533efa8 5c2a4363 xul!nsBaseAppShell::Run+0x34
f 0533efb8 5c2a4318 xul!nsAppShell::Run+0x26

10 0533efc8 5c2a3aae xul!nsAppStartup::Run+0x22 11 0533efdc 5c426982 xul!XREMain::XRE_mainRun+0x676 12 0533f1b8 5c4247b5 xul!XREMain::XRE_main+0x238 13 0533f204 5c424771 xul!XRE_main+0x3f 14 0533f478 00201c94 xul!mozilla::BootstrapImpl::XRE_main+0x11 15 (Inline) -------- firefox!do_main+0x3b3 16 (Inline) -------- firefox!NS_internal_main+0x532 17 0533f484 002052da firefox!wmain+0x6b4 18 (Inline) -------- firefox!invoke_main+0x1c 19 0533f81c 74a68744 firefox!__scrt_common_main_seh+0xf8 1a 0533f864 776158ed kernel32!BaseThreadInitThunk+0x24 1b 0533f878 776158bd ntdll_775b0000!__RtlUserThreadStart+0x2f 1c 0533f8c0 00000000 ntdll_775b0000!_RtlUserThreadStart+0x1b

xul!mozilla::widget::WinUtils::WaitForMessage+0x42: 5be76c7a ff3598af855e push dword ptr [xul!waitFlags (5e85af98)] 5be76c80 8bc3 mov eax,ebx 5be76c82 68ff1d0000 push 1DFFh 5be76c87 2bc6 sub eax,esi 5be76c89 50 push eax 5be76c8a 6a00 push 0 5be76c8c 6a00 push 0 5be76c8e ff15f0fd095e call dword ptr [xul!_imp__MsgWaitForMultipleObjectsEx (5e09fdf0)] 5be76c94 3d02010000 cmp eax,102h <--- currently here 5be76c99 743c je xul!mozilla::widget::WinUtils::WaitForMessage+0x9f (5be76cd7) Branch

I am mainly checking to see if this is a known issue. The only extension loaded is Cisco WebEx.

I am debugging a hang in Firefox 60.1.0 ESR. We are using this in an enterprise environment. The only thing that changed recently was a McAfee update. On the active thread, I see this: 0:000:x86> !t DbgID ThreadID User Kernel COM-Initialized Create Time (UTC) 0 3900 (0n14592) 10s.937 4s.578 APTKIND_APARTMENTTHREADED (STA) 08/13/2018 10:16:21.302 PM # Child-SP Return Call Site 0 0533eb6c 744c75d3 ntdll_775b0000!NtWaitForMultipleObjects+0xc 1 0533eb70 7485f83b KERNELBASE!WaitForMultipleObjectsEx+0x103 2 0533ed04 7485f683 user32!RealMsgWaitForMultipleObjectsEx+0x15b 3 0533ed74 5be76c94 user32!MsgWaitForMultipleObjectsEx+0x63 4 0533ed9c 5be78b55 xul!mozilla::widget::WinUtils::WaitForMessage+0x5c 5 0533ede8 5c481de5 xul!nsAppShell::ProcessNextNativeEvent+0x22d 6 0533ee30 5be78909 xul!nsBaseAppShell::DoProcessNextNativeEvent+0x24 7 0533ee44 5be79720 xul!nsBaseAppShell::OnProcessNextEvent+0x141 8 0533ee64 5c191330 xul!nsThread::ProcessNextEvent+0xed 9 0533ef14 5be786d7 xul!NS_ProcessNextEvent+0x1a a 0533ef30 5c2cd5d6 xul!mozilla::ipc::MessagePump::Run+0xd1 b (Inline) -------- xul!MessageLoop::RunInternal+0x7 c 0533ef50 5c2cd596 xul!MessageLoop::RunHandler+0x1f d 0533ef88 5c2a45f4 xul!MessageLoop::Run+0x19 e 0533efa8 5c2a4363 xul!nsBaseAppShell::Run+0x34 f 0533efb8 5c2a4318 xul!nsAppShell::Run+0x26 10 0533efc8 5c2a3aae xul!nsAppStartup::Run+0x22 11 0533efdc 5c426982 xul!XREMain::XRE_mainRun+0x676 12 0533f1b8 5c4247b5 xul!XREMain::XRE_main+0x238 13 0533f204 5c424771 xul!XRE_main+0x3f 14 0533f478 00201c94 xul!mozilla::BootstrapImpl::XRE_main+0x11 15 (Inline) -------- firefox!do_main+0x3b3 16 (Inline) -------- firefox!NS_internal_main+0x532 17 0533f484 002052da firefox!wmain+0x6b4 18 (Inline) -------- firefox!invoke_main+0x1c 19 0533f81c 74a68744 firefox!__scrt_common_main_seh+0xf8 1a 0533f864 776158ed kernel32!BaseThreadInitThunk+0x24 1b 0533f878 776158bd ntdll_775b0000!__RtlUserThreadStart+0x2f 1c 0533f8c0 00000000 ntdll_775b0000!_RtlUserThreadStart+0x1b xul!mozilla::widget::WinUtils::WaitForMessage+0x42: 5be76c7a ff3598af855e push dword ptr [xul!waitFlags (5e85af98)] 5be76c80 8bc3 mov eax,ebx 5be76c82 68ff1d0000 push 1DFFh 5be76c87 2bc6 sub eax,esi 5be76c89 50 push eax 5be76c8a 6a00 push 0 5be76c8c 6a00 push 0 5be76c8e ff15f0fd095e call dword ptr [xul!_imp__MsgWaitForMultipleObjectsEx (5e09fdf0)] 5be76c94 3d02010000 cmp eax,102h <--- currently here 5be76c99 743c je xul!mozilla::widget::WinUtils::WaitForMessage+0x9f (5be76cd7) Branch I am mainly checking to see if this is a known issue. The only extension loaded is Cisco WebEx.

എല്ലാ മറുപടികളും (1)

I haven't heard of this. Could you open a Bugzilla bug for it?