Hanging/not responding in any MSN games in Firefox - all else fine
None of the MSN online games will work in Firefox. Come up fine but when start playing stalls, hangs and essentially will not work. (Mahjongg, Bubble Town, Jig Zone). They all work fine in Explorer but will not work in Firefox. All come up fine but won't work - no curser control and hanging. All other aspects of Firefox are fine. No issues with other sites or webpages. I hate to use Explorer after experiencing the wonders of Firefox so I"m hoping there is a fix for this. Have gone trough MSN site as well as using my pre-set tabs -- same result. It had to be the browser. I am 65 and not a computer guru so fixing from my end has to be simple and easy to understand.
Chosen solution
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe websites. Are there any problems?
Then restart.
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Chosen Solution
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe websites. Are there any problems?
Then restart.
Thank you so very much for your assistance. I am an older woman and do not understand all about cookies and cache but followed your directions and everything is working well. How often should I do this -- and is there anything else I can check (or uncheck) on that prefernce page to keep this from happening or to make those caches and cookies work better.
Normally you don't need to. But sometimes bad data gets in.
Thanks again Fred. In options, I changed settings to "keep until I close Firefox" rather than "until they expire" and accept third parties from "visited sites: rather than "always". Is that good?
That depends on your wants and needs. If you are satisfied, great.