Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

കൂടുതലറിയുക

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 3 മറുപടികൾ
  • 1 has this problem
  • 112 കാഴ്ചകൾ
  • Last reply by ideato
  • Archived

dplappert
dplappert

firefox crashes on opening page, other users fine, have re installed firefox still happens in safe mode.


Crash ID: bp-fa9d6fa7-e2e3-4c08-aeac-73adf2150408

firefox crashes on opening page, other users fine, have re installed firefox still happens in safe mode. Crash ID: bp-fa9d6fa7-e2e3-4c08-aeac-73adf2150408

എല്ലാ മറുപടികളും (3)

Machine Master
Machine Master

Hello there,

Have you tried disabling all your add-ons / extensions from Firefox and see if the issue still persists?

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

ideato
ideato

Hello to all

if you have Sophos AntiVirus (or security suite) try to update it to latest and check it again.

thank you