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I've transfered Thunderbird files to new computer using Easy Transfer but old Local Folders not shown.

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  • Last reply by Jimbel

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I've read responses to previous questions on this topic and can't seem to get anywhere. I can't find C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name\ as under my user name on my C drive I have no folder called "AppData" and "Roaming" only contains a folder "Intel".

I've read responses to previous questions on this topic and can't seem to get anywhere. I can't find C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name\ as under my user name on my C drive I have no folder called "AppData" and "Roaming" only contains a folder "Intel".

Chosen solution

See https://support.mozilla.org/en-US/kb/profiles-tb#w_how-to-find-your-profile to locate your profile. Then using your file explorer look in that same directory to see if you have any other profiles as well. The profiles have a filename of the form xxxxxxxx.default

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Chosen Solution

See https://support.mozilla.org/en-US/kb/profiles-tb#w_how-to-find-your-profile to locate your profile. Then using your file explorer look in that same directory to see if you have any other profiles as well. The profiles have a filename of the form xxxxxxxx.default

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Took me a couple of tries but finally got it to work. Thanks duggabe.