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downloaded video is deleted due to closing private window.now how to restore

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

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Application Basics


Name: Firefox Version: 32.0.1 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:32.0) Gecko/20100101 Firefox/32.0

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: DownloadHelper Version: 4.9.24 Enabled: true ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}

Name: DownThemAll! Version: 2.0.17 Enabled: true ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8}

Name: FlashGot Version: 1.5.6.5 Enabled: true ID: {19503e42-ca3c-4c27-b1e2-9cdb2170ee34}

Name: Greasemonkey Version: 2.2 Enabled: true ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781}

Name: ImTranslator Version: 8.2 Enabled: true ID: {9AA46F4F-4DC7-4c06-97AF-5035170634FE}

Name: QuickJava Version: 2.0.4 Enabled: true ID: {E6C1199F-E687-42da-8C24-E7770CC3AE66}

Name: Translate This! Version: 3.0.3 Enabled: true ID: jid0-k75TfRGfOXPHfEZmJ9cKu5eCgLc@jetpack

Name: Troubleshooter Version: 1.1a Enabled: true ID: troubleshooter@mozilla.org

Graphics


Adapter Description: Intel(R) 82945G Express Chipset Family Adapter Drivers: igdumd32 Adapter RAM: Unknown ClearType Parameters: Gamma: 2800 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 200 Device ID: 0x2772 Direct2D Enabled: Blocked for your graphics driver version. DirectWrite Enabled: false (6.1.7600.16385) Driver Date: 9-23-2009 Driver Version: 8.15.10.1930 GPU #2 Active: false GPU Accelerated Windows: 0/2 Basic Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) 82945G Express Chipset Family Direct3D9Ex vs_0_0 ps_2_0) windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 225280 browser.cache.disk.smart_size_cached_value: 71680 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.link.open_newwindow: 2 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20140911151253 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20140911151253 browser.startup.homepage_override.mstone: 32.0.1 dom.mozApps.used: true dom.w3c_touch_events.expose: false extensions.lastAppVersion: 32.0.1 font.internaluseonly.changed: false font.size.variable.x-western: 20 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1411392048 places.history.expiration.transient_current_max_pages: 11405 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_colorspace: print.printer_Microsoft_XPS_Document_Writer.print_command: print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true print.printer_Microsoft_XPS_Document_Writer.print_footercenter: print.printer_Microsoft_XPS_Document_Writer.print_footerleft: print.printer_Microsoft_XPS_Document_Writer.print_footerright: print.printer_Microsoft_XPS_Document_Writer.print_headercenter: print.printer_Microsoft_XPS_Document_Writer.print_headerleft: print.printer_Microsoft_XPS_Document_Writer.print_headerright: print.printer_Microsoft_XPS_Document_Writer.print_in_color: true print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0 print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50 print.printer_Microsoft_XPS_Document_Writer.print_paper_data: 9 print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11.00 print.printer_Microsoft_XPS_Document_Writer.print_paper_name: print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 1 print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8.50 print.printer_Microsoft_XPS_Document_Writer.print_plex_name: print.printer_Microsoft_XPS_Document_Writer.print_resolution: 194 print.printer_Microsoft_XPS_Document_Writer.print_resolution_name: print.printer_Microsoft_XPS_Document_Writer.print_reversed: false print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1.00 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true print.printer_Microsoft_XPS_Document_Writer.print_to_file: false print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true security.warn_viewing_mixed: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1408531296

JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.6 Version in use: 4.10.6

NSS Expected minimum version: 3.16.4 Basic ECC Version in use: 3.16.4 Basic ECC

NSSSMIME Expected minimum version: 3.16.4 Basic ECC Version in use: 3.16.4 Basic ECC

NSSSSL Expected minimum version: 3.16.4 Basic ECC Version in use: 3.16.4 Basic ECC

NSSUTIL Expected minimum version: 3.16.4 Version in use: 3.16.4

Experimental Features


Application Basics ------------------ Name: Firefox Version: 32.0.1 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:32.0) Gecko/20100101 Firefox/32.0 Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: DownloadHelper Version: 4.9.24 Enabled: true ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} Name: DownThemAll! Version: 2.0.17 Enabled: true ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8} Name: FlashGot Version: 1.5.6.5 Enabled: true ID: {19503e42-ca3c-4c27-b1e2-9cdb2170ee34} Name: Greasemonkey Version: 2.2 Enabled: true ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781} Name: ImTranslator Version: 8.2 Enabled: true ID: {9AA46F4F-4DC7-4c06-97AF-5035170634FE} Name: QuickJava Version: 2.0.4 Enabled: true ID: {E6C1199F-E687-42da-8C24-E7770CC3AE66} Name: Translate This! Version: 3.0.3 Enabled: true ID: jid0-k75TfRGfOXPHfEZmJ9cKu5eCgLc@jetpack Name: Troubleshooter Version: 1.1a Enabled: true ID: troubleshooter@mozilla.org Graphics -------- Adapter Description: Intel(R) 82945G Express Chipset Family Adapter Drivers: igdumd32 Adapter RAM: Unknown ClearType Parameters: Gamma: 2800 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 200 Device ID: 0x2772 Direct2D Enabled: Blocked for your graphics driver version. DirectWrite Enabled: false (6.1.7600.16385) Driver Date: 9-23-2009 Driver Version: 8.15.10.1930 GPU #2 Active: false GPU Accelerated Windows: 0/2 Basic Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) 82945G Express Chipset Family Direct3D9Ex vs_0_0 ps_2_0) windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 225280 browser.cache.disk.smart_size_cached_value: 71680 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.link.open_newwindow: 2 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20140911151253 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20140911151253 browser.startup.homepage_override.mstone: 32.0.1 dom.mozApps.used: true dom.w3c_touch_events.expose: false extensions.lastAppVersion: 32.0.1 font.internaluseonly.changed: false font.size.variable.x-western: 20 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1411392048 places.history.expiration.transient_current_max_pages: 11405 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_colorspace: print.printer_Microsoft_XPS_Document_Writer.print_command: print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true print.printer_Microsoft_XPS_Document_Writer.print_footercenter: print.printer_Microsoft_XPS_Document_Writer.print_footerleft: print.printer_Microsoft_XPS_Document_Writer.print_footerright: print.printer_Microsoft_XPS_Document_Writer.print_headercenter: print.printer_Microsoft_XPS_Document_Writer.print_headerleft: print.printer_Microsoft_XPS_Document_Writer.print_headerright: print.printer_Microsoft_XPS_Document_Writer.print_in_color: true print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0 print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50 print.printer_Microsoft_XPS_Document_Writer.print_paper_data: 9 print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11.00 print.printer_Microsoft_XPS_Document_Writer.print_paper_name: print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 1 print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8.50 print.printer_Microsoft_XPS_Document_Writer.print_plex_name: print.printer_Microsoft_XPS_Document_Writer.print_resolution: 194 print.printer_Microsoft_XPS_Document_Writer.print_resolution_name: print.printer_Microsoft_XPS_Document_Writer.print_reversed: false print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1.00 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true print.printer_Microsoft_XPS_Document_Writer.print_to_file: false print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true security.warn_viewing_mixed: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1408531296 JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.6 Version in use: 4.10.6 NSS Expected minimum version: 3.16.4 Basic ECC Version in use: 3.16.4 Basic ECC NSSSMIME Expected minimum version: 3.16.4 Basic ECC Version in use: 3.16.4 Basic ECC NSSSSL Expected minimum version: 3.16.4 Basic ECC Version in use: 3.16.4 Basic ECC NSSUTIL Expected minimum version: 3.16.4 Version in use: 3.16.4 Experimental Features ---------------------

All Replies (3)

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Did that download finish or was Firefox still downloading the file?

When you close all Private Browsing mode windows then downloads are canceled and all data from the PB session is purged from memory, so you can no longer restart or resume a download or find history about it. That is how Private Browsing mode works and you can run into such problems if you forget to check if all downloads have finished.

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yes downloads have finished. pls help me

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Is this about the files that show in the Downloads Manager (about:downloads as used in PB mode) or are the files on the hard drive gone as well?

The files are always removed from the DM window, but you should still have the files on the hard drive. If they are gone there as well then this might be a setting in DTA if you were using that extension.