Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

കൂടുതലറിയുക
Solved Archived

Where can I find the Global Inbox (Unified) setting?

a2jc4life

I'm about to go crazy. I've had Thunderbird for years now, and all of my previously-existing accounts are working the way I need/want them to. But it seems that maybe TB has moved/removed an option in an update since then? I've created two new email addresses, and they both have individual inboxes, which I do NOT want. I want everything dumping into a single inbox. As far as I can tell, I have all the OTHER folders (sent, junk, drafts, etc.) set to use the global folder settings, but I can't find the Global Inbox option anywhere.

According to the KnowledgeBase, it's under Server Settings --> Advanced, but I don't see it in there. What am I missing?

I'm about to go crazy. I've had Thunderbird for years now, and all of my previously-existing accounts are working the way I need/want them to. But it seems that maybe TB has moved/removed an option in an update since then? I've created two new email addresses, and they both have individual inboxes, which I do NOT want. I want everything dumping into a single inbox. As far as I can tell, I have all the OTHER folders (sent, junk, drafts, etc.) set to use the global folder settings, but I can't find the Global Inbox option anywhere. According to the KnowledgeBase, it's under Server Settings --> Advanced, but I don't see it in there. What am I missing?

Modified by Wayne Mery

എല്ലാ മറുപടികളും (3)

Sorry; I thought it was going to prompt me for system details. I'm using Windows 7 and Thunderbird 24.5.

Chosen Solution

Did you happen to create the new accounts as IMAP? Global Inbox is only available with POP accounts.

See this article.

http://kb.mozillazine.org/Global_Inbox

Sure enough, that's what happened. I didn't realize I had anything set up as IMAP, but those two were. Thanks!