when I open AOL, discription of current event images does not appear
the home page for AOL has an image of a current event or news worthy item, until yesterday there has always been a description or statement explaining the image to the left, that screen is now blank. I had my computer security team check my unit and they say the problem is with Firefox and I should use a different browser.Also under the new email tab there was an old mail tab, that is also gone as of yesterday. Are these problems in fact a Firefox issue?
All Replies (1)
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock,NoScript,DuckDuckGo PE,Disconnect,Ghostery,uBlock Origin,Malwarebytes), always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
You can check for issues with Enhanced Tracking Protection and Total Cookie Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.
- click the shield icon for more detail and possibly disable the protection
You can check the Web Console for relevant-looking messages like about blocked content.
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