Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Old Deleted Account credentials not cleared

  • 2 replies
  • 0 have this problem
  • 125 views
  • Last reply by grimloch

Cannot get rid of TB's request for account password/connection for an account that I removed. Server account deleted, saved passwords for this account deleted. All references to this account that I know about have been removed and still when I open TB it pops up with request for username and password for this deleted account. Please help.

Cannot get rid of TB's request for account password/connection for an account that I removed. Server account deleted, saved passwords for this account deleted. All references to this account that I know about have been removed and still when I open TB it pops up with request for username and password for this deleted account. Please help.

Chosen solution

Please examine that whether the calendar and address book in Thunderbird are using the calendar and address book of the account that you removed.

Read this answer in context 👍 0

All Replies (2)

Chosen Solution

Please examine that whether the calendar and address book in Thunderbird are using the calendar and address book of the account that you removed.

Thanks very much for your reply which solved my problem. It was a cPanel calendar subscription I had forgotten about.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.