
Constant crashing in firefox
Firefox has been crashing several times an hour for multiple days. I have tried:
Changing/Upgrading RAM Reinstalling Firefox Resetting Firefox Reinstalling Windows Updating Drivers
All Replies (3)
Would you mind sharing some of your crash report IDs? See the following article for more information on finding these report IDs: Firefox crashes - asking for support.
bp-2edf1010-c3d3-40f1-b315-b0b0f0250630
bp-89bd462f-5e9a-4b2f-a890-b49c80250629
bp-d843df0e-09fa-4f6f-9a29-af1b20250629
bp-66f84594-fc90-4fa8-b687-2dd590250629
Thank you for the reports. They are all different, which is frustrating in looking for a pattern.
Could you test in Firefox's Troubleshoot Mode? In that mode, Firefox temporarily deactivates the JavaScript compilers, extensions, hardware acceleration, and any optional userChrome.css/userContent.css files to help you assess whether any of these are causing the problem.
If Firefox is running:
You can restart Firefox in Troubleshoot Mode using either:
- "3-bar" menu button > Help > Troubleshoot Mode...
- (menu bar) Help menu > Troubleshoot Mode...
and OK the restart. A small dialog should appear. Click the Open button.
If Firefox is not running:
Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) A small dialog should appear. Click the Open button.
Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.
Any improvement?