Firefox Community Forum

I mostly watch YouTube channels on Firefox on my laptop, but recently have had to change over to Microsoft Edge browser to watch YouTube. The reason is that during a channel stream, when an ad wants to play, YouTube and Firefox freeze and the only way to exit the screen is to either attempt to close YouTube or even open Task Manager to shut down all instances of the Firefox software. Firefox is by far my preferred browser and I'm frustrated that it is unusable in its current state. I tried to uninstall and reinstall, but this did not work. Thank you in advance for your help.

Graham Caveill

Running Windows 10 (have extended security updates). Starting at version 153.0 Firefox hangs (spinning cursor) until Windows realizes it is not responding and lets me stop the program. Seems to be independent of the website (even happened on a Mozilla page). Have tried a couple of 153.xx updates and also 154 but behaves the same. On a Dell Inspiron 7570:

Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz Installed RAM 8.00 GB (7.84 GB usable) Storage 932 GB HDD ST1000LX015-1U7172 Graphics Card NVIDIA GeForce 940MX (4 GB), Intel(R) UHD Graphics 620 (128 MB) Device ID 8036C0FE-3179-4D8D-8C72-672ED25B0ABA Product ID 00325-96206-88905-AAOEM System Type 64-bit operating system, x64-based processor Pen and touch Pen and touch support with 10 touch points

Hi, Firstly, thank you for all your services.

When working in a tab, Whatsapp, Youtube, or even Buzilla when I want to report this, the tab just crash's. Sometimes I can restore it immediately, but other times if I click on "Restore this tab" repeatedly, the whole window crash's!

Hello, we have a DLL product that is injected into Firefox, and it generally works properly. However, from time to time, we encounter crashes like this in individual tabs.

Could you please help us understand what might be causing these crashes?

I’m also sharing the crash report for reference.

Crash ID: `52627b3c-6243-4f14-8f61-e51090260831`

Hi There,

I'm a Professional Web Designer, and I need to make a lot of meeting through Google Meet. I was using Chrome previously. When I try to use my Web Cam, Firefox completely crush my web cam. Means, no other apps can't use the web cam including Meet until I pull the flag out of my PC's USB port.

The only fix is to disable hardware acceleration. But I need that as well. So chating Gemini, I figured out that changing this rule media.windows-media-foundation.allow-d3d11-dxva to false on about:config fixes the issue with having Hardware Acceleration enabled.

It turns out that, according to some reddit uses, Firefox uses API from medieval age for handling DirectX3d.

I love Firefox, and I want it to grow nowadays more than ever by looking at the browser market and what they are doing with Ad Blockers. Please take a look at Firefox's performance for the good.

My System: OS: Windows 11 Pro CPU: Intel Core Ultra 7 270k Plus GPU: NVIDIA 5070 TI 16GB No shortage of SSD and Ram. Plenty of them available.

Can Firefox work on that issue, so I don't have to go to workaround like this? I love Firefox and I want it to compete with chromium for good. But having issues like this left us no option but to choose alternative.

Thank you!

Error: bp-57bcdd30-438c-4af8-9e75-b5c9b0260822 OS: Linux Mint 22.3 Device: IdeaPad 3 15ARE05, CPU: AMD Ryzen 3 4300U, GPU: AMD ATI Radeon RX Vega 6, RAM: 8Gb

I used firefox troubleshoot mode to see if the problem is caused by an extension etc. But my tabs were still crashing, this time, firefox as a whole crashed. Sometimes a tab crashes, and sometimes firefox crashes. I tried to troubleshoot with an llm, it said that i don´t have enough RAM, i have 8Gb, but its shared between RAM and VRAM. I was on fedora before, the problem occurred there so i switched to mint with the thought that mint is more lightweight so it should have more RAM available for tabs. But that wasn´t the case. Sometimes i only have 1 tab open, nothing else on firefox and on my laptop open at that time, but the tab still crashes.

I hope i´ve provided enough information, if not, let me know what your missing to fix and i hope i can provide it :)

Why is Firefox always crashing on Windows-XI, especially from third-party servers and whenever scrolling? This has been happening for the last nine months (ver.146>Beta), at least. Does my SSD need replaced and/or my Win-XI reinstalled? Either way, this is happening on every Firefox browser that I have, including Windows-XPIII> and Android-16>. This is where my team always swore that Java6>, .Net3>, Python3>, and even Swift3> love to crash all user-interfaces/shells, and make users lose all random access memory. Is there any suggestion to fix this bug of Firefox, or must I replace the SSD?

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Moderator note: This question has been edited to correct the formatting.

Hi everyone,

Firefox on my desktop has been crashing frequently, sometimes shortly after opening it and other times while browsing normally. There doesn't seem to be one specific website or action that consistently causes the crash.

I've already tried restarting Firefox and my computer, but the problem keeps coming back.

Has anyone experienced frequent Firefox desktop crashes recently? I'd appreciate any suggestions on what I should check first, especially regarding extensions, hardware acceleration, crash reports, or corrupted profile data.

I'm happy to provide my Firefox version, Windows version, and crash report details if needed.

Thanks in advance for any help!

Firefox browser opening and closing on it's own, rapidly opening multiple windows at once, over the top of all other open pages on my computer. I've restarted my computer, run a virus scan, cleaned my keyboard (no stuck keys), unplugged all extra things (web cam, mouse), nothing seems to work. I use Chrome and Firefox simultaneously for different things, and have never had an issue before.

Hi, My Firefox crashes when alt tabbing into it from a 3D accelerated fullscreen application. Sometimes I am able to just close Firefox, most of the time the only thing helping is a complete system restart.

Hardware is an AMD Ryzen 5800X with a Radeon 6900xt and 32Gb of Ram. Windows 11 and the graphics drivers are up to date.

Firefox itself does not seem to recognize the crash and does not have any logs of it.

Immediately after I downloaded the latest update 153.0.1 for Firefox on the Mac, I noticed an issue with the Clear Recent History request. Whenever I select Clear Recent History (under History in the top bar menu), the popup box that opens always shows it is "calculating" the data, even if I only visited one website and closed it (or left it open). If the Clear button is active, I will click it and the box closes, but I never know if the history was cleared.

However, many times, the Clear button is grayed out while the "calculating" is in progress, and it freezes up the popup box. I cannot close it or click on any other part of the screen. It appears to freeze (crash) Firefox. My only option then is to quit Firefox and reopen it. When I do, the popup box is gone. But I still have no confirmation that the history has been deleted. But after visiting one or more websites that I want cleared of history (news sites, etc) the issue reappears again as soon as I select Clear Recent History.

I have a whitelist of many sites that I allow to store cookies and site data. But for all other sites, I routinely clear my history when I am done viewing them. This issue has never happened before, so I'm wondering if it is a bug in the latest 153.0.1 update. Before I downloaded the latest Firefox update, I checked to make sure it was compatible with my current version of Ventura 13.7.8 on a MBP 2022. And the clear history issue never appeared when I was on Firefox 152.0.6.

Attached is a screenshot of what the Clear Recent History popup looks like when "calculating"...