Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am trying to access the GIS site on our county's home page; all functions work but the GIS

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by ArnnKnight

ArnnKnight
ArnnKnight
more options

I am trying to access the GIS function at https://www.mitchellcounty.org/departments/mapping-land-records/

I can access every other function on the site but the GIS. I have successfully used my current setup in the past with no problems. I have a desktop computer with Windows 10 and Firefox [both updated]. I have a subscription to PC Matic monitoring my set up and all software is certified as up to date; same with BelArc monitoring after each Windows update. My ISP is a local high speed cable company and I have had no problems with them

I contacted someone in my county with the same set up as I and he is having no problem with accessing the GIS.

Although I am not a techie I am an experienced online searcher [genealogy] and access all varieties of sites and haven't a problem with access on any. Any help is greatly appreciated; I need to access the GIS to provide some info to our POA.

The county person in charge of the GIS said I should change my browser; I have used Firefox exclusively forever; I hate to download software only to discover that the problem still is there.

I am trying to access the GIS function at https://www.mitchellcounty.org/departments/mapping-land-records/ I can access every other function on the site but the GIS. I have successfully used my current setup in the past with no problems. I have a desktop computer with Windows 10 and Firefox [both updated]. I have a subscription to PC Matic monitoring my set up and all software is certified as up to date; same with BelArc monitoring after each Windows update. My ISP is a local high speed cable company and I have had no problems with them I contacted someone in my county with the same set up as I and he is having no problem with accessing the GIS. Although I am not a techie I am an experienced online searcher [genealogy] and access all varieties of sites and haven't a problem with access on any. Any help is greatly appreciated; I need to access the GIS to provide some info to our POA. The county person in charge of the GIS said I should change my browser; I have used Firefox exclusively forever; I hate to download software only to discover that the problem still is there.

All Replies (3)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Strange, it works for me. Can you attach a screenshot with your issue?

ArnnKnight
ArnnKnight Question owner
more options

I have tried going in through the main menu https://www.mitchellcounty.org/ and it does not work -- clicking on the location [see screen shot] results in - nothing; I have tried every place on the "tap or click here" box - nothing.

I have a Kindle Fire HD [latest version] and tried accessing through there --using whatever browser the kindle has -- I do not use it for "real searching" and got the same result as the desktop -- I can access all parts of the web site but the GIS.

I have changed my ISP from DSL to the local cable [25mbs] and I am not sure I have accessed the GIS since this change but I don't know how this could be related. That said, I am sure you can tell how un-techie I am.

Thanks so much!

ArnnKnight
ArnnKnight Question owner
more options

Did the screen shot make it ?