Showing questions tagged: Show all questions

Lost access to 2FA device and backups codes

I can prove that I'm using the same e-mail address but with different domain thus making the last statement from [[an article here|https://support.mozilla.org/en-US/kb/wh… (read more)

I can prove that I'm using the same e-mail address but with different domain thus making the last statement from [[an article here|https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication]] invalid.

Any idea how I can contact Mozilla to restore access or delete my account to recreate it again? Cannot find an e-mail address to create a ticket :( I don't want to use custom e-mail domain for Firefox account.

Thanks!

Asked by pavlo3 5 hours ago

Last reply by pavlo3 39 minutes ago

Firefox Crashed and synced to bookmarks from months ago

My windows firefox crashed and once it opened up it synced to my bookmarks from months ago. I tried restoring the last backup, but the only backup on my windows after the… (read more)

My windows firefox crashed and once it opened up it synced to my bookmarks from months ago.

I tried restoring the last backup, but the only backup on my windows after the crash was one with no bookmarks that came up after the crash

Asked by Yashwin 19 hours ago