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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Outlook contact page is blank

  • 2 valiny
  • 7 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i jaws3

jaws3
jaws3
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In FF 27.0.1 on OS 10.8.5, I cannot open the Contacts page of the new Outlook. It is blank.

In FF 27.0.1 on OS 10.8.5, I cannot open the Contacts page of the new Outlook. It is blank.

Vahaolana nofidina

I found the problem to be a plug-in. It does not happen in Safe mode and Outlook contacts opens normally. The offending add-on is Wondershare Video Player 1.6.0 browser extension. If I disable that, then Outlook opens the contacts page normally. Wondershare support tell me now that they have no solution to this problem but is has been recorded and a ticket opened to be fixed in a later update. So bottom line, there is no fix if you are using Wondershare Video Player 1.6.0 browser extension except to disable it.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

Diego Victor
Diego Victor
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This happens in safe mode?

Try clear your recent history:

Also:

jaws3
jaws3 Tompon'ny fanontaniana
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Vahaolana Nofidina

I found the problem to be a plug-in. It does not happen in Safe mode and Outlook contacts opens normally. The offending add-on is Wondershare Video Player 1.6.0 browser extension. If I disable that, then Outlook opens the contacts page normally. Wondershare support tell me now that they have no solution to this problem but is has been recorded and a ticket opened to be fixed in a later update. So bottom line, there is no fix if you are using Wondershare Video Player 1.6.0 browser extension except to disable it.