Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I'm unhappy with "Ask.com." search Engine with Firefox 26.0, How; can I change that?

  • 4 valiny
  • 2 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i wesburns

wesburns
wesburns
more options

I have used "Firefox" browser a lot, but am very unhappy with "Ask.Com" as a search engine on the latest version 26.0 It just keeps taking you in circles and takes forever to get to the site you want. How can I remedy this? I read somewhere that "Ask .Com" comes as part of the latest Firefox versions. Do I have to go to another browser to fix this. I will not continue to use "Ask.Com." Also, I read that Firefox does not support "Google.com." I like the "Google "search engine. Please give me your best advice. Thanks! Wesburns

I have used "Firefox" browser a lot, but am very unhappy with "Ask.Com" as a search engine on the latest version 26.0 It just keeps taking you in circles and takes forever to get to the site you want. How can I remedy this? I read somewhere that "Ask .Com" comes as part of the latest Firefox versions. Do I have to go to another browser to fix this. I will not continue to use "Ask.Com." Also, I read that Firefox does not support "Google.com." I like the "Google "search engine. Please give me your best advice. Thanks! Wesburns

Vahaolana nofidina

You can use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

You can start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) is causing this issue.

  • Do NOT click the Reset button on the Safe Mode start window.

If you do not keep changes after a restart or otherwise have problems with preferences, see:

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (4)

Aman Routh
Aman Routh
more options

Hello wesburns,

For your search engine, to change it back to Google click on the small Drop-down Arrow Button Next to Yahoo icon in the Box, and then select Manage Search Engine or Select Google if you see it already listed there.

https://support.mozilla.org/en-US/questions/979522

Novain'i Aman Routh t@

wesburns
wesburns Tompon'ny fanontaniana
more options

I don't find a drop-down arrow by Yahoo Icon in the Box, so I can't select Manage Search Engine. I'm running OS 10.9.1 Mavericks. Any other suggestions? Thanks!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Vahaolana Nofidina

You can use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

You can start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) is causing this issue.

  • Do NOT click the Reset button on the Safe Mode start window.

If you do not keep changes after a restart or otherwise have problems with preferences, see:

wesburns
wesburns Tompon'ny fanontaniana
more options

I was able to solve this issue through a website about resetting Firefox to it's original defaults. Thsnks for the help received!