Hi ... Can someone plz help ... I have purchased items on ebay, and my computer will not proceed from ebay to paypal to chekout (pay).
I have contacted my internet security, and through remote connection they said there was no problem with that so I should contact Ebay and Firefox. I contacted Ebay and there is no problem there. I know its not my accounts because I am able to check out using other computers and my phone ... Please HELP :)
All Replies (3)
Hi,
You can try to check this in a new profile. If the new profile is okay, you can then Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.
Do you get an error message?
If you see a bar that Firefox has prevented the site from redirecting, you can turn that off here:
orange Firefox button or classic Tools menu > Options > Advanced
On the "General" mini-tab, uncheck the box for "Warn me when websites try to redirect or reload the page"
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
You can also check the network.http.* prefs and reset all bold user set network.http prefs to the default value (network.http.proxy.keep-alive should be true) via the right-click context menu > Reset.
See also: