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WordPress custom fields and editor options are not responding or displaying correctly in Firefox.

Muhammad Awais Khan

Hi Mozilla Support Team, I am facing an issue while using WordPress on Mozilla Firefox. The custom fields and options inside the WordPress editor (Gutenberg / Classic Editor) are not loading or responding properly. Issue Details: Custom fields and meta boxes fail to render or freeze when interacted with. Data entered into these fields sometimes does not save upon updating the post. The same WordPress dashboard and fields work completely fine on other browsers like Google Chrome. System Info: OS: Windows Browser: Mozilla Firefox (Latest Version) Platform: WordPress Dashboard Troubleshooting Done: Cleared browser cache and cookies. Tested in Firefox Troubleshoot / Safe Mode. Please guide me on how to fix this browser rendering / JavaScript compatibility issue in Firefox. Thanks!

Hi Mozilla Support Team, ​I am facing an issue while using WordPress on Mozilla Firefox. The custom fields and options inside the WordPress editor (Gutenberg / Classic Editor) are not loading or responding properly. ​Issue Details: ​Custom fields and meta boxes fail to render or freeze when interacted with. ​Data entered into these fields sometimes does not save upon updating the post. ​The same WordPress dashboard and fields work completely fine on other browsers like Google Chrome. ​System Info: ​OS: Windows ​Browser: Mozilla Firefox (Latest Version) ​Platform: WordPress Dashboard ​Troubleshooting Done: ​Cleared browser cache and cookies. ​Tested in Firefox Troubleshoot / Safe Mode. ​Please guide me on how to fix this browser rendering / JavaScript compatibility issue in Firefox. ​Thanks!

All Replies (1)

Hi Mozilla Support Team,

I am facing an issue with WordPress custom fields when using Mozilla Firefox. The custom fields and meta boxes in the WordPress editor (Gutenberg / Classic Editor) are not displaying or responding properly.

Issue Details: - Custom fields freeze or fail to load. - Changes made in custom fields do not save properly upon updating the post. - The same WordPress dashboard works completely fine on Google Chrome.

Troubleshooting done: - Cleared Firefox browser cache and cookies. - Verified in Troubleshoot / Safe mode.

Please let me know how to resolve this compatibility/rendering issue on Firefox. Thanks!

Mametraha fanontaniana

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