Thunderbird email account disappeared after computer reset
After some Windows Updates installation, my computer behaved very erratically, and I had to reset it. After selecting the option to keep all files, it appears to be a joke, as I have ended up having to reinstall almost everything. Regarding Thunderbird, all the files have disappeared including the folder with the profiles, however I did a back of that folder on a separate disk and I need to know if that can be used and how to go about it.
All Replies (2)
- First, install Thunderbird and run it for the first time. If it starts prompting you to set up an email account, decline all offers. When it finally settles down, exit Thunderbird.,
- If you have a backed-up copy of the "C:\Users\(your login name)\AppData\Roaming\Thunderbird" folder, the one that contains your profile(s), copy (not move) it to the equivalent location, overwriting the new, incomplete "..\Thunderbird\" folder. If all goes well, when you next start Thunderbird, everything should be as it was when you made the backup. Depending on how old the backup copy is and if from an earlier version, you may need to reset some preferences and re-enter you passwords.
Thank you and I will give it a try.
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