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Have been using Thunderbird for years. Tried to set it up so my wife could also use it but the profile was the same as mine so when I deleted her profile, it also deleted mine and now I do not have access. How can I recover my profile so I can have access to all my previous emails and email addresses??? Also, since I cannot access the profile it will not open the app menu so I do not have access to the version.

The topic chosen is the best of a 'bad' list.

I have started using the Multiple Profiles feature in Firefox.

If I have two instances of Firefox running and I open the Bookmark Manager in both instances there is no obvious indicator as to which Firefox instance a Bookmark Manager belongs.

I have currently created a folder within the Bookmarks Menu folder that has been given the same name as the profile. Is there a better way?

Hi, I am hoping that the community can help me find an answer to this. I have two computers that I use for work. The one in the office has TB running all the time and before I leave for the weekend/vacation I would close TB, copy the profile folder to a USB (or copy it to cloud) and then paste the profile folder on my work laptop (at home). While all the settings get copied (local folders structure, addons etc.) as I use IMAP, it downloads all the mail on the new system regardless. I thought that it should have the latest mail downloaded as part of the profile folder, is that not the case? The bigger issue is that none of the Completed Tasks Lists, Templates, etc. get updated. It still shows all the older stuff on the work laptop and no updates carry over from the PC (at work). Going through the profile folder I see multiple copies of the files prefs.js, folderCache.json, global-messages-db.sqlite appended as: prefs-computername.js and folderCache-computername.json etc. (The computername is the name of the PC - office/laptop) The profile name is the same between the two computers. TB is only started after the profile is copied locally. TB version is the same between systems. I am left scratching my head why somethings are copied but not others. Hoping that the community can help me here. Thanks!

Some day not so long ago, while I was busy with something else, something happened and I was asked to choose or create a profile. Since then nothing seems to be as I am used to during several years of Mozilla Firefox use, so I want to ask where have all my bookmarks and passwords gone? If it's because of the introduction of something called AI, then please let me rely on my own I. I don't trust the "A" version!

Klaus BB

I had to log in this morning, the first time as its automatic, and when i did all my folders and emails have gone. Where are they as there is important information in there which i need. The page layout is different too as i can't delete anything. HELP

Have been using the 104.9.0esr 64-bit release on Windows 11 for some time now (mostly for email, involving a number of email accounts) and have been generally satisfied...

...but discovered when I started looking into switching over to the 145 default release that I have a capital-P Problem. The first thing recommended on making that change is - sensibly - to back up one's Thunderbird profile. Only as far as I can tell, I don't *have* any such file anywhere on my system. [To answer the obvious question - yes, I've got "View" set in File Explorer such that it should be showing me hidden files.]

I have drilled downward through all the USERS subdirectories on my C: drive. "Default" and "Public" have nothing at all (as one might expect). My personal subdirectory has a Mozilla directory under "Roaming", and both a Firefox and a Thunderbird directory therein, but the only things in the Thunderbird directory are an empty folder labeled "Crash Reports" and a tiny "desktop.ini" file.

There is a "Mozilla Firefox" directory under Program Files, but nothing in that hierarchy looks applicable. There is a "Mozilla Maintenance Service" directory under "Program Files (x86)", but nothing there appears relevant. There is a "Mozilla [alpahnumeric hash]" subdirectory under "Program Data", but nothing there appears relevant.

And in fact, I begin to think I have a bigger issue than I thought I did...because the more I poke at my C: drive, the less I'm seeing...to the extent that I'm not at all sure where the Thunderbird program itself (not to mention a quite large accumulation of associated email) is being kept.

Which would be nice to know if one were attempting to back up one's mail before changing program versions....

when i am in my browser how can i tell which email account this is for. i have two profiles each with a different email account, i want to able to see which one my current browser is tied to.

Today I got on my laptop and opened Firefox like I do every day. The browser looked different. It was an ugly purple color. A window showed me information about 'Profiles'. I didn't want any 'Profiles', I just wanted my regular Firefox Browser. So I deleted the Profiles. This also ended up deleting all of my bookmarks and passwords!! It took the last two hours and working with AI to recover my most recent backup which was two years old. Firefox hasn't been backing up any of my data that I actually need, and it actively deleted the things I rely on. Your devs and designers really messed up on this one. I bet no one uses Profiles, but everyone uses passwords and bookmarks to some degree. Why would you build it like that?! Shame, Mozilla. This was a serious error on your part. Bad product design. Make it easier to back up the things we need. Get rid of this useless 'Profiles' function that I bet no one uses.

I already signed in with my account, but it still pop up this:"

fire fox keep pop me this: This profile was last used with a newer version of this application. Please create a new profile.

I'm having a connectivity issues. Did some searching which directed me to the Appdata Profiles folder. When looking inside I see Mail and ImapMail. Both have numerous folders inside. Too may I believe. Based upon the screen prints of the folder's contents, do you see conflicts?

I have three email addresses with Outlook.com.

Pop.windstream I have not used in many years. Not sure what others I could possible delete.

Thanks.

Thunderbird has started acting as if it is the first time being opened after entering in all account info. All the folders expand down the left side (as if it's just finding them for the first time) and all email is re-downloaded.

Thunderbird is up-to-date using 151.0.1 on Microsoft Windows 11.

I have setup the same accounts in Microsoft Outlook, the issue is not happening in Outlook.

The email server is Ubuntu Linux, Postfix, Dovecot.

How do I change a profile folder's name without causing any problems? I'm on a Mac.

I know I can change a profile's name for internal Firefox use (by going to about:profiles in the URL address section of the browser), but the cryptic folder names remain the same. I've read that you should never change a profile folder's name directly (inside ~/Library/Application Support/Firefox/Profiles/), so is there another way?

I run both the standard version of Firefox and the developer edition on the same computer, so it would be nice to immediately see which profile folder belongs to which Firefox version by their names.

When I click on a link in outlook recently, I have been getting an seperate firefox pop up but it has none of my passwords. How do i set up to have all the info as the regular firefox browser I use.

I have used the new and old profile system, and I use Firefox Nightly. On one of my profiles I am unable to delete profiles created with the new profile system.

When I use Manage profiles and click the delete icon I get about:deleteprofile but clicking the Delete button nothing happens. The display doesn't change, no message appears in the browser console, and the profile doesn't get deleted.

This is running Firefox Nightly 153.0a1. When I use Firefox 151 on the same system (different profile) the delete works fine. When I use the same version of Firefox Nightly on a different system about:deleteprofile works fine.

Both computers are running Ubuntu 24.04.4 LTS. The new profiles don't show up in about:profiles. I now have several profiles I can't delete following the instructions from https://support.mozilla.org/en-US/kb/profile-management#w_delete-a-profile . Most of them I created, closed the window, and immediately tried to delete.

Following the instructions from https://support.mozilla.org/en-US/questions/1572980 and https://bugzilla.mozilla.org/show_bug.cgi?id=2000125#c4 I looked at the toolkit.profiles.storeID preference. The preference is the same in the child profiles as in the original profile.

I tried starting the original profile in Troubleshoot Mode. That had no effect on the behavior.

You guys did an update that now makes me choose a profile every time I log in. WHY? Keep it simple. I tried to go into Profile and keep it simple. Can you tell me how to go back to reset the old way?

Sometimes, you should leave well enough alone. Right????? HMMMMM???

All I want to do is open Firefox and go to my default page. Okay?

I will wait for your response.

The Issue: I want to copy all bookmarks/Logins/PW from original into two additional already created but not used Profiles. Hence, I have created 3 desired profiles.

I want to copy into each profile the "Original" Bookmarks/Logins/PW nothing else matters to me, i can go to each profile and modify its settings after that and I have read the device Sync considerations.

At this stage, do I abandon the already created 2 additional Profiles and follow the Copy to New Profile procedures outlined in FAQs?

The benefit to my current state is I could copy in "Original" Bookmarks/Logins/PWs to the newly create profiles that are vacant I could then go into each profile to delete the non-relevant data.'

I have read the FAQ differences for Containers vs Profiles and still feel Profiles is best for me. I have also read Sync and the associated threads in FAQ. I have also read Copy from "Original" profile but it seems to apply when creating a Profile.

In the Original profil, I have three Bookmark sub-folders and over 200 bookmarks, plus over 480 Login/PWs. I wanted something like Profiles feature, to put my personal (PW, Bookmarks & Logins) into its own areas' Profile. The use case is Original I use for learning, Personal for banking and medical, the 3rd I have setup one Not For Profit Organization Profile. Each has relevant bookmarks/Logins.PW.

So I created my Profiles. Then realized the PW/Bookmarks/Logins are truly separated.

I've used thunderbird for years. Now I can't get it back. I tried a clean uninstall/reinstall. Downloaded from the thunderbird site. Seems to install fine, but then says no profile recognized. I put some old profiles in the appdata\roaming\thunderbird\profiles in desperation, but still no luck. My clean uninstall did involve registry entries (Revo-Uninstall). So I'd like to get a clean start with Thunderbird, but it won't let me. Any suggestions greatly appreciated. I dread the idea of using another email after all these years!