Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync firefox data from old device (no file)

  • 1 valiny
  • 0 manana an'ity olana ity
  • 149 views
  • Valiny farany nomen'i jonzn4SUSE

starosika.tema
starosika.tema

Hello, my old laptop broke. I bought a new one, installed Firefox, and signed into my Firefox account. My add-ons synced, but my passwords and bookmarks are gone. I can't access the old laptop now. Is there a way to fix this without a backup file? Or are add-ons the most I can get? Both devices have been added to the devices in the Firefox account.

Hello, my old laptop broke. I bought a new one, installed Firefox, and signed into my Firefox account. My add-ons synced, but my passwords and bookmarks are gone. I can't access the old laptop now. Is there a way to fix this without a backup file? Or are add-ons the most I can get? Both devices have been added to the devices in the Firefox account.

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

starosika.tema said
I can't access the old laptop now.

We have no access to you account or data. You need to get access to the old computer and verify the sync settings. see screenshots Nothing we can do.

Sync Firefox data https://support.mozilla.org/en-US/kb/sync

Novain'i jonzn4SUSE t@

Mametraha fanontaniana

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.