Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox having problems with streams: This video is either unavailable or not supported in this browser. (Error #4000)

  • 3 valiny
  • 0 manana an'ity olana ity
  • 167 views
  • Valiny farany nomen'i probableUser

more options

Hello, I'm having a problem on Windows 10. It's a fresh windows installation and I tried already some solutions: reinstalling firefox, deleting cache, refreshing firefox, private windows, no add ons, trouble shoot mod. Nothing helped. The problem seems to be with live stream, either on twitch.tv or youtube.

Hello, I'm having a problem on Windows 10. It's a fresh windows installation and I tried already some solutions: reinstalling firefox, deleting cache, refreshing firefox, private windows, no add ons, trouble shoot mod. Nothing helped. The problem seems to be with live stream, either on twitch.tv or youtube.

Vahaolana nofidina

This can be related to the CODEC used for the stream. If Firefox handled these properly on your previous installation, could you check whether you have an edition of Windows that needs a Media Feature Pack: Fix video and audio problems on Firefox for Windows N editions.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (3)

more options

Vahaolana Nofidina

This can be related to the CODEC used for the stream. If Firefox handled these properly on your previous installation, could you check whether you have an edition of Windows that needs a Media Feature Pack: Fix video and audio problems on Firefox for Windows N editions.

Helpful?

more options

Hi,

Could you provide more details about what error your are got?

Helpful?

more options

Hi, thank you both. I just figured it out myself. I installed Windows 10 Home N with no preinstalled Microsoft Media products (the European version; and I assume it will be for Pro N the same). That was causing the issue. I installed it now via Powershell and it works again \:D/

Novain'i probableUser t@

Helpful?

Mametraha fanontaniana

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.