Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tabs crashing often

  • 5 valiny
  • 1 manana an'ity olana ity
  • Valiny farany nomen'i jonzn4SUSE

more options

My Firefox on windows 10 crashes tabs OFTEN. Mostly is seems to be Facebook and YouTube tabs, but other tabs will crash and this morning, the Firefox start page tab crashed. I've done "refreshes", I've uninstalled and deleted the folder and re-installed, I've checked the SSD for errors. Nothing appears in the event viewer. Is there some way to definitively figure what is causing this?

My Firefox on windows 10 crashes tabs OFTEN. Mostly is seems to be Facebook and YouTube tabs, but other tabs will crash and this morning, the Firefox start page tab crashed. I've done "refreshes", I've uninstalled and deleted the folder and re-installed, I've checked the SSD for errors. Nothing appears in the event viewer. Is there some way to definitively figure what is causing this?

All Replies (5)

more options

Did you get a crash repot? If so you should send it to Mozilla the crash report to look into the issue.

https://support.mozilla.org/en-US/kb/mozillacrashreporter#:~:text=You%20can%20go%20to%20https,field%20to%20view%20the%20report.

Helpful?

more options

markwarner22 said

Did you get a crash repot? If so you should send it to Mozilla the crash report to look into the issue.

The dialog box says it will automatically send a report. If there's something else I can do, I'm happy to do it.

Helpful?

more options

What version of Firefox? What security software are you running? Does it happen in Troubleshoot Mode? If windows pro, you should have sandbox enabled for testing. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/ You can also run in windows in Safe mode with networking.

Helpful?

more options

Hi all, thanks for the responses. It was confusing as the OS never crashed and mostly it was just tabs in FB and YT that crashed. On a whim I used the windows memory diagnostic. It reported problems but was taking too long so I tried MemTest86 and it gave me a long list of errors. I replaced the memory and so far, things seem solid.

Helpful?

more options

Outstanding!!! Mark this issue as resolved and have a good day.

Helpful?

Mametraha fanontaniana

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.