Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

cant reply to emails

  • 6 valiny
  • 0 manana an'ity olana ity
  • 24 views
  • Valiny farany nomen'i keithinoz1

more options

I have a few different accounts in Thunderbird and all bar one work perfectly. All have similar server settings. My problem is this. If I send an email from one of my accounts (me@gmail.com) to another of my accounts (account@gmail.com) it goes through. On receiving that email if I reply from account@gmail.com to me@gmail.com I get the message

Login to account "Google Mail failed Login to server smtp.googlemail.com with username myaccount@gmail.com failed.

I have check with Google and the password in Tbird is correct

Suggestions

I have a few different accounts in Thunderbird and all bar one work perfectly. All have similar server settings. My problem is this. If I send an email from one of my accounts (me@gmail.com) to another of my accounts (account@gmail.com) it goes through. On receiving that email if I reply from account@gmail.com to me@gmail.com I get the message Login to account "Google Mail failed Login to server smtp.googlemail.com with username myaccount@gmail.com failed. I have check with Google and the password in Tbird is correct Suggestions

Vahaolana nofidina

I did use Imap. I deleted the account and recreated it. Problem solved. Thanks

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (6)

more options

How do you check the password, since it needs to be Oauth2? It can't be the same as your web password. A possibility is that the accounts may be crossed. Check that you have two incoming servers defined and two SMTP servers defined and that the SMTP servers are each assigned to the proper account. That may not be the issue, but I've seen similar issues that were.

more options

Thanks David To check my password I use Tools>settings>Privacy and security>saved logins. That shows the correct password next to smtp://smtp.googlemail.com (smtp://smtp.googlemail.com). Authentication is set to OAuth2. What is strange is that all my other accounts have comparable settings etc yet have no problems.

more options

OAuth2 with gmail on TB has problems if you're using the googlemail names. Change to smtp.gmail.com (and imap.gmail.com or pop.gmail.com). Remove the passwords and oauth tokens from Saved Passwords, restart TB, enter the account passwords in the OAuth window.

more options

Did all that without success. Is there a way to delete the account yet keep the data? Maybe recreating the account will work

more options

If the account is IMAP, mail is stored on the server, so the account can be removed and re-added without losing anything. For POP, copy the existing mail to Local Folders before removing the account.

more options

Vahaolana Nofidina

I did use Imap. I deleted the account and recreated it. Problem solved. Thanks