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Folder list not updating

  • 3 replies
  • 0 have this problem
  • 118 views
  • Last reply by rr12
  • Solved

rr12
rr12

I use apple mail on my phone and Thunderbird on my PC and my (IMAP) email provider is GMX. I recently added a couple of sub-folders to an existing folder and changed the names of couple of others (in the same main folder). I did those changes on my phone. However, those changes are not reflected on my PC. The folders with changed names are in the folder list but greyed out but the new folders are missing. If I click on a greyed out folder it is empty. I've tried several ways to force the list to update but, so far have been unsuccessful.

What is causing my problem and how can I fix it?

Thanks for any advice.

I use apple mail on my phone and Thunderbird on my PC and my (IMAP) email provider is GMX. I recently added a couple of sub-folders to an existing folder and changed the names of couple of others (in the same main folder). I did those changes on my phone. However, those changes are not reflected on my PC. The folders with changed names are in the folder list but greyed out but the new folders are missing. If I click on a greyed out folder it is empty. I've tried several ways to force the list to update but, so far have been unsuccessful. What is causing my problem and how can I fix it? Thanks for any advice.

Chosen solution

For the new folders, right click on the account name in Thunderbird's folder pane, select "Subscribe" from the drop-down menu, and check the new folders.

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All Replies (3)

Matt
Matt
  • Top 25 Contributor

Servers tend to use Unix or Linux. Apple operating systems are derived from Unix. Those operating systems see file name with case. Windows does not. So were your changes something like mine to Mine

Rick
Rick
  • Top 10 Contributor

Chosen Solution

For the new folders, right click on the account name in Thunderbird's folder pane, select "Subscribe" from the drop-down menu, and check the new folders.

rr12
rr12 Question owner

Matt said
Servers tend to use Unix or Linux. Apple operating systems are derived from Unix. Those operating systems see file name with case. Windows does not. So were your changes something like mine to Mine

This situation did not apply to my problem. Thanks anyway!

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