Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't reinstall Thunderbird

  • 3 replies
  • 1 has this problem
  • 21 views
  • Last reply by Off Roblox

Terry
Terry
more options

Thunderbird kept crashing, so I tried reinstalling. When I did, I was told to agree to an upgrade. I did. But now, it can't configure my account, and I've lost everything. Using a Windows 11 PC desktop. Everything was working fine until a couple of days ago when trying to send messages ended up crashing Thunderbird if I used the enter key.

Thunderbird kept crashing, so I tried reinstalling. When I did, I was told to agree to an upgrade. I did. But now, it can't configure my account, and I've lost everything. Using a Windows 11 PC desktop. Everything was working fine until a couple of days ago when trying to send messages ended up crashing Thunderbird if I used the enter key.

All Replies (3)

Matt
Matt
  • Top 10 Contributor
  • Moderator
more options

Crashing, so you will be able to post crash ids for those crashes.

See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-reports-outside-of-thunderbird

Helpful?

Terry
Terry Question owner
more options

Thanks - I was able to get Thunderbird back but my Local Folders aren't showing. Is there a way to get them back, as they have a LOT of critical emails.

Thanks

Helpful?

Off Roblox
Off Roblox
more options

I have a same issue...

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.