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When I click on a link in a TB email message it says "This file does not have an app associated with it..."

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  • Last reply by Ed

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I have an e-mail in my TB in-box. The mail contains a hyperlink to Facebook. When I click on the hyperlink, I get the message copied above in the Subject of this problem. In almost all cases, if I re-click on the icon in the e-mail, the re-click takes me to the desired URL in Firefox. My Thunderbird is 128.11.1esr (64-bit). Why is the first click producing the error message? Would there be anything in the TB Error Console?

I have an e-mail in my TB in-box. The mail contains a hyperlink to Facebook. When I click on the hyperlink, I get the message copied above in the Subject of this problem. In almost all cases, if I re-click on the icon in the e-mail, the re-click takes me to the desired URL in Firefox. My Thunderbird is 128.11.1esr (64-bit). Why is the first click producing the error message? Would there be anything in the TB Error Console?
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Does that happen with all links, just that one, or with other FB links as well?

>Would there be anything in the TB Error Console?

Are you asking before you open it, or did you mean 'should there be anything' because you looked and nothing relevant was there?

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IIRC, I have seen this only for Facebook links. My comment about the Error Console is a basic question about error debugging. Twice I have looked in the Error Console and found nothing, but TB might have downloaded new mail between the time of the error message and my looking at the Error Console, so all the info about the newly downloaded messages are at the bottom of the Console, and any error message about my problem would be earlier in the Console.

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Open the console > click the trash can upper left corner to clear it out. Then try a FB link.

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