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"Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com failed"

  • 3 replies
  • 1 has this problem
  • 24 views
  • Last reply by Steve Rook

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I am not able to send email. I can receive just fine. The attached message is what I get when attempting to send email:

I am not able to send email. I can receive just fine. The attached message is what I get when attempting to send email:
Attached screenshots

Modified by Wayne Mery

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On what date did this start? When was your last update? (the history is at Help > Troubleshooting Information > Show update history)

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Also full version number.

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I noticed this problem yesterday (5/1/2025). It persists today (5/2/2025)

Thunderbird 128.10.0esr (20250425031534) May 2, 2025 at 1:17:26 PM It was installed successfully.

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